Great location. Away from the busy convention center crowd. Overlooking the Queen Mary and the Long Beach skyline. New and contemporary hotel. Was able to check in early with no problems. Was first given a room facing away from the Queen Mary. Asked the front desk to be moved to the opposite side. Again, great customer service. Was able to transfer over. Tip: Ask for a higher level room for better views. Enjoyed the room with the full kitchen. Bed was very comfortable. Room was bigger than regular rooms in the area. Requested extra towels from housekeeping in the am. and got them record time- less than 5 minutes. Free shuttle service to downtown Long Beach was very convenient. Tip: Avoid paying extra parking fee for the Queen Mary excursions-you are walking distance from the hotel or take the free shuttle. TIP: Stay for Breakfast-waffles, eggs, fruits, pastries, etc. Enjoyed the coffee bar at night near the fireplace. Pool was nice overlooking the bay. The lobby was comfortable and cozy. I have recently also stayed at the Hilton and the Hyatt across the bay….but I would recommend this one.