We stayed here for a Tournament of Roses vacation with a tour group. The hotel is superbly maintained. All of the public areas are clean and the room we stayed in was above average. The beds are soft and so comfortable. The maids clean daily and spend about 25 minutes in the room and bathroom. The breakfast buffet which is $22 dollars is a bit pricey but good. We had a nice view at the front of the hotel which overlooked the pool, the convention center and a glimpse of the Queen Mary. The dinner meals we had with our tour group at the hotel were above average. The real plus of this hotel is its' location. You' re so centrally located to everything. There are numerous restaurants of varying grades within easy walking distance. The Brewery restaurant across the street is awesome and reasonably priced. There is also a 7-11 and too many other restaurants to mention. The town of Long Beach provides free red Passport buses that pick you up across the street and run every 10 to 15 minutes. The buses have a route that take you everywhere of importance. You can also easily walk to the Quenn Mary and harbor shops. I would not hesitate to stay here again.

Had a marvelous stay. After a horrible experience at a close to LAX notible hotel change ... We thought our budget was going to be toast because we cancelled new years eve reservations but this hotel saved our trip. The staff was great, helpful and truly made our experience in Long Beach great. The views from the hotel are amazing. The pool area so relaxing. While the hotel has restraunts, I found them overpriced but there are so many within walking that offer great eats for less. I will return for my next girls trip.

Overall, the hotel gives off a warm welcoming feeling. The staff is very friendly - from the front desk, to housekeeping, to servers in the restaurant. And, the Concierge (Navigator - as they call the position) was very friendly and helpful!!

We were there with a Tour Group over New Year's. Again, the servers in our Ball Room were very very attentive during our meals. However, the food was NOT good. We had breakfast 4 mornings and 3 different dinners. The breakfasts were marginal although the food was well presented, and the dinners were not tasty at all - although well presented. Furthermore, one morning we had breakfast in the main restaurant. The curtains just behind us were filthy - stained with what appeared to be dried coffee drippings.

The view from our room was nice - could see Long Beach Harbor - but could also see piles of trash dumped behind some boarded up area. And, the noise from the street was very loud from the 4th floor. Our room, itself, was clean and well appointed, but taking a closer look revealed beat-up door framing, chipped paint, and worn out carpet. But, I will say, the beds were comfortable!!

On a side note, although there were 4 elevators, they were pretty slow about reaching our floor. However, on a personal note, I was glad 2 elevators were glass-enclosed - being somewhat claustrophobic that I am.

The hotel's location is very good. Just across the street is a Metro Line that will take you less than a mile to Long Beach's nice harbor including many shops and restaurants as well as site-seeing water tours, etc...

Overall, I would stay in this hotel again. The good outweighed the bad.

Stayed at the Renaissance Long Beach during the Tournament of Roses this year. EVERY employee was extremely friendly and helpful. The room was clean and very comfortable also quiet even though it was during the New Years Eve celebration. They had extra security on New Years Eve - Made us very comfortable. Located within easy walking distance of many fine eateries. Highly Recommended stay.