We went on two tours before we checked into our hotel room. The tours were informative, and one a little scary; we enjoyed them. At 4p.m. we went to check-in at the hotel desk, and that's where we had a bad time. A lady at the check-in desk gave us the wrong type of room. We had to drag our luggage a long way, and then drag it back again to the desk. I told a man at the desk that I paid more money for a bigger room, and that lady over there gave us a small room. The man was nice and gave us a bigger room, and things were good again. The next problem we had is when we left the hotel in our car, and when we came back our key card wouldn't open the gate. There were no employees around, so I called the front desk and they said," just take another ticket"; the whole leaving, and coming back, and leaving to go home was annoying! On a positive note, it's a nice place to visit at least once in your life. Also the king size bed was comfortable.
- Official Description (provided by the hotel):
- The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. ... more less
- Reservation Options:
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- Also Known As:
- Queen Mary Los Angeles
- Queen Mary California
- Queen Mary Long Beach