Have stayed here 10-12 nights per year since, and including, opening night in 1982, I think. Hotel is in overall great shape considering the age. Front desk staff have always been a challenge at this location, and this is still true. Nothing major, assigned wrong bed type, remedied with a call to management, but lied to by front desk. The hostess of the Regency Club in the evenings is a major highlight, and while all of the "old" valet and bell staff have now retired, the new generation is excellent. No room service from 11AM to 5PM is tragic for a convention attendee wanting an hour escape, but at least these days there are many eateries nearby.
Overall a good choice, especially for an event at the convention center next door.