Stayed at this hotel for business and really liked it. Not typically a fan of big american chain hotels, but they did a nice job on this one. The rooms were huge, bed very comfortable, nice bathroom and great view of the beach and harbour. The location is excellent, right off the boardwalk if you want to run, walk or rent a bike. Also, across from a cute little area of shops and restaurants on the water. In the lobby, there is an excellent coffee shop with better than the usual fare. Some very nice artisan style snacks. Had busy work days planned, so had the breakfast buffet which had a very good selection, of both fatty (if you are so inclined) and healthy options. Pool right outside the restaurant so you can eat outside and enjoy the weather. For an area that is a bit lacking in charm - near the convention centre and around a lot of big buildings, they have done a nice job of making the inside of the hotel comfortable and calming. Staff were good too. And of course, I liked the hand holding the green apple to greet you as you entered the room (you have to see for yourself).

What a difference a year makes ! Last year the hotel started a badly needed renovation and this year I stayed ther it was one of the nicest Hyatts I have ever stayed in!

We had the VIP suite and it was amazing!
I have before and after pictures that I will post Later.

This is a nice, decent, modern hotel. Located right next door to the Convention Centre and lots of restaurants, it suited me fine. The staff were very friendly and accommodating. I asked for a room without a connecting door and the first room they gave me had one. So I asked to change and they were fine with that.

Breakfast at “Tides” was a little on the expensive side but kept me full till lunchtime. Room service in the evening was very quick and delicious.

The concierge mentioned the free shuttle bus (Passport) that takes you around Long Beach. I used it to go to the Queen Mary and it was very convenient, the stop is just around the corner from the hotel.

My only gripe is the price of the internet. I wish the Hyatt would offer this for free to their Gold Ppt holders as $15 a day to use internet in your room is crazy.

Overall, a nice stay and I’d definitely recommend it to fellow travellers.

This is a very large convention hotel..it was not very busy when we were there but I can imagine standing on line for check in...
Hotel is nice...typically Hyatt with atrium...rooms are very nice and large...bathrooms could be a bit large....the flusher on the toilet broke before leaving...but these things happen.
Valet staff quick as well as bell staff..
on site starbucks not very quick....