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“Great place to stay” 4 of 5 stars
Review of Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802   |  
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Ranked #11 of 58 Hotels in Long Beach
Clovis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay”
4 of 5 stars Reviewed January 12, 2014

Our first trip to Long Beach and choosing this hotel was great!! Staff, including van driver, were wonderful and very helpful. Room was very nice, and bed was soooo comfortable!! You are within walking distance to Queen Mary and port activities. We visited in Jan 2014 and there was an ice skating rink and fun things for families to do. Nice location!!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 14, 2014
Thanks for the great review. The ice skating rink at the Queen Mary next door and all of their Holiday activities give Long Beach tourist, plenty to do. Come back during their scary Halloween event...it is very fun!
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956 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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Lexington, NE
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 11, 2014

Hotel was in a beautiful setting. We really enjoyed the restaurant and bar! It may have been a bit difficult to find, but well worth the effort. We took a beautiful walk after breakfast along the waterfront to the Queen Mary. Close to cruise ports.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 12, 2014
Thanks for the great feedback. We are glad you enjoyed the beautiful setting and hotel. Come back again soon.
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Long Beach, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2014

The check in staff was excellent, friendly and helpful. The housekeeping staff did a great job of providing a clean, fresh room. The breakfast had a varied menu. Loved the fresh fruit. The dinner menu was quite expensive for what you got and the service was very slow. The bathrooms were a little small but adequate.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 12, 2014
Thank you for the feedback. I am glad you enjoyed the friendly staff and hotel grounds once you found us.
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Montgomery, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 10, 2014

We were here for the BCS NCG and the hotel was in a great location. It's a little tricky finding it because of the different roads. It's right on the water and has awesome views of the Queen Mary. The breakfast buffet was a little pricey, but it was good. You're also within 10 minutes from downtown LB.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 12, 2014
Great game! Thanks for choosing to stay with us for it and were glad you enjoyed the hotel.
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Alabama USA
Top Contributor
88 reviews 88 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 9, 2014

Our family stayed at the Maya Hotel in Long Beach when we went to the LA area recently. The hotel is near the Queen Mary attraction but is tucked away on a side road which is very difficult to navigate....especially at night. Rooms, however, were good and there is a nice heated pool, fire pit and a walkway along the harbor.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 10, 2014
A hidden gem is what they call it. :) We agree though that we are slightly hard to find and have been working with the city to improve signage to the hotel. A guest in a prior review mentioned it is like a secret new york exclusive club but once you figure out how to get in, your in! Thanks for the great review.
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Northridge, United States
1 review
3 of 5 stars Reviewed January 7, 2014

Great location, interesting decor. Marginal service, marginal food. High prices for rooms that may or may not be what you reserved. Cleanliness average to poor. I used to love this place before it became a Hilton. I'm not impressed with it now.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 10, 2014
Thank you for your feedback. We certainly strive to exceed all expectations and apologize if we did not in your case. Please reach out to me at kristi.allen@hilton.com so we may discuss in further detail anything that was not outstanding and I will address it with my team.
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temecula
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014

My wife and I enjoyed the location and the view from our room. This is a pet friendly hotel which is not my wife's preference, but the room was clean and no evidences that pets had been in the room. We visited in Jan and after the New Year so it was not a lot of people, nevertheless we enjoyed our stay. We would go back, but the thought of pets on everything in the room does nothing for my wife. I don't think I can handle all the Lysol she sprayed in the room.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, January 10, 2014
Thanks for the review. We typically only put Pets in the first floor rooms so they have easy access to the grass and waterfront walkway. We also deep clean any room a pet has been in so you do not have to worry! Hope to see you back here again soon!
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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Long Beach
#9 Romantic Hotel in Long Beach
#12 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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