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“Hotel Maya” 4 of 5 stars
Review of Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802   |  
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Ranked #13 of 58 Hotels in Long Beach
Long Beach, United States
1 review
“Hotel Maya”
4 of 5 stars Reviewed October 31, 2013

Very nice place. Bathroom and room very up to date. Stayed with family so would have enjoyed a more private bathroom. Excellent location. Walking distance to the Queen Mary. Would definitely stay again.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, November 1, 2013
We are so glad your family enjoyed their stay with us. We are a great place for family gatherings though you are right, the bathrooms are a little small for sharing. The majority of the space in our guest rooms, are the living area not the bathrooms. Thanks again for the comments.
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Denver, United States
1 review
3 of 5 stars Reviewed October 28, 2013

The view was beautiful as we knew it would be. The price for the hotel room was astronomical, even with an event block for a wedding. The bar is quite swanky and was enjoyable to be around, however, the $43/person we paid for with Brunch was outrageous. The only getting past this was the bottomless mimosas that helped medicated a sore wound. I would recommend the rooms/stay, but beware- you will be nickled and dimed to death from the parking, to the prices of water!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 30, 2013
Thank you for your feedback. I am glad you liked the hotel and swanky restaurant. I noticed you are from Denver and quite often out of state visitors are surprised by California prices, especially along the waterfront. We certainly try our best to communicate all of our prices on our webistes and menus, etc but I will review with my team to ensure that everything is current.
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Long Beach, United States
1 review
4 of 5 stars Reviewed October 27, 2013

The hotel was great. Staff friendly. Neighbors were a little loud the first night, but settled in after that. Had a canine companion. There was plenty of open area to walk her. The staff was very friendly with her. Small elevator intimidated her, but there were plenty of stairs to resolve that issue. Andrew took care of us to ensure I could enjoy the fine Feugo restaurant with my canine companion while ensuring that the dog did not disturb any other guests. (Nice area on the patio away from others.)

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 28, 2013
Glad you and your dog had a great time at Hotel maya. We are dog-friendly as long as guests tell us they have dogs so we can properly deep clean the room afterwards. With our 11 acre property, there is plenty of space for both dogs and guests to roam. Come back again soon.
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Covina, United States
1 review
5 of 5 stars Reviewed October 25, 2013

I decided to take my mom away for a night to help her de-stress and this place could not have been more perfect! Wonderful staff, beautiful location, great food and facilities. I only live 40 min away from this place but I would absolutely stay there again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 28, 2013
Sounds wonderful! We are so glad you both got to destress a bit. Come back soon.
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Greeley, United States
1 review
4 of 5 stars Reviewed October 23, 2013

We stayed at this hotel because of a wedding. The rooms were average but the price was high. The staff was excellent taking care of any and all requests. The next morning a large group attended the brunch. The food was above par but again we all felt that the price for what you got was on the high side. Again the staff was excellent. I have to say that I do not believe I would stay at this hotel again. My reasoning is because of the cost value. For the cost I will shop around to see what else would be at there .

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 24, 2013
Thank you for the comments and I am so glad you loved the staff and had great service in hotel and Fuego. I welcome you to shop around and find a better hotel in Long Beach with our unique product and great service. You'll be back!
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Garden Grove, United States
2 reviews
5 of 5 stars Reviewed October 23, 2013

This Hotel is an amazing! You almost feel like you are on an Island someone where. We had an Ocean view room with a beach area to lounge at just a few feet away. Our friends really enjoyed the visit. Very Romantic setting as well.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 24, 2013
and we love you too!!!! So glad you loved your stay with us. As you live not too far away, we hope you come back and visit us again soon! We make the perfect staycation.
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California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2013

We stay here October 5th night before our cruise. All girl vacation started off perfect thanks to Hector the pool bartender. He was friendly, fun, and a great drink maker. Our room was clean and with a cool vibe. We had appetizers in the bar in the restaurant. Yummy yum and my kids wanted room service so we had bacon, fruit and the best vanilla ice cream I ever had (lol go figure). The only downside was I could hear construction or cranes next door. I am a light sleeper and it did stop around midnight. I would stay again in fact I will only stay here next time I cruise. And the fresh bake chocolate chip cookies were awesome. Thank you also to all the friendly staff

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, October 24, 2013
Sounds like a fun girls trip...I will pass along the comments to Hector as well. :)
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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#14 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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