We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“wedding reception” 4 of 5 stars
Review of Hotel Maya - a DoubleTree by Hilton Hotel

Save Saved
You added Hotel Maya - a DoubleTree by Hilton Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Maya - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast Package
Ranked #12 of 58 hotels in Long Beach
Orange, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“wedding reception”
4 of 5 stars Reviewed September 5, 2013

The location on the bay was great with amazing views, however difficult to navigate to due to poor street and hotel signage. The food was great as well as the service. Front desk help was exceptional to all guest. Plenty of areas to sit and visit with friends. Very comfortable.

Room Tip: north rooms have good view
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 8, 2013
Thanks for he comments....we have asked caltrans for years to help with signage but it is hard to get them to do anything. For now, we are the hidden gem!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

754 people have reviewed this hotel

Traveler rating
    306
    262
    104
    53
    29
See reviews for
182
235
34
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Algonquin, Illinois, United States
1 review
4 of 5 stars Reviewed September 5, 2013

We decided on this hotel bc it was walking distance from the festival and the Queen Mary was sold out. Turns out it was a blessing in disguise bc Queen Mary didn't have a/c or a pool. Hotel Maya perfect. We got a 1st floor room that walked right out to their mini beach area (no swimming, but you wouldn't want to swim there anyways). The sink drained a little slow but oh well, minor issue. Stephanie helped us pick our room and check-in and she was very sweet and helpful. The pool was awesome, too, with a guy singing and playing the steel drums. Perfect little staycation for my friends and I.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 8, 2013
Thanks for the great comments....we are happy you had a great staycation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, United States
1 review
4 of 5 stars Reviewed September 5, 2013

We reserved 2 rooms and 1 of the rooms had a non working faucet. It would be nice to have a janitorial service check for those types of things. Overall, desk staff were the absolute best from beginning to end! They were 5 star service. Fuego restaurant had a couple of non friendly employees. Cookies are always a plus!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 8, 2013
Thank you for the comments..the cookies are awesome. We will pass your comments to the front desk and Fuego. If you could email us any details about fuego at greg.guthrie@hilton.com to help us research your experience and improve, we would appreciate it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manteca, United States
1 review
5 of 5 stars Reviewed September 5, 2013

Friendly courteous staff FREE public transit bus service Location is fantastic-Beautiful view of the Queen Mary $1.00 Water Taxi Hotel is sitting right on the water with a great harbor view Lots of great restaurants and activities right across the harbor

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 8, 2013
Thanks for the great comments and feedback....come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, United States
1 review
4 of 5 stars Reviewed September 4, 2013

This is a great, quiet spot with a view of the bay, the Queen Mary and Long Beach harbor. The water side pool and bar & restaurant have amazing views. The rooms was nice and quiet. Although the bathroom is small they are newly renovated.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 5, 2013
Thanks for the great comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed at the Hotel Maya for a couple nights after our cruise to the Mexican Riviera. The hotels location is ideal as it is within walking distance to all the attractions on the waterfront. Our room was very clean and nicely decorated. The grounds to the hotel are very pretty at night I loved the lights and the fire pits. We would definitely stay here again! Don't forget to get a warm cookie at the front desk :-)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 4, 2013
Who doesnt love the warm chocolate chip cookie? We are so glad you liked you post cruise stay and enjoyed the pretty property. Come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manteca, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 3, 2013

The hotel staff was outstanding, friendly, and courteous. They made you feel welcomed.

The hotel is very nice, clean, nice landscape and a great view of the Queen Mary and LB Harbor.

Long Beach is a great city to visit. They have a free Passport bus line. It takes you all over downtown for FREE. Clean Hybrid buses.

LB also has a water taxi that picks you up right at the Hotel. It cost a $1.00 and takes you to several points or you can just stay on board and take in a nice view of the harbor and the Queen Mary

Room Tip: As for a Eastern view of the harbor. If you are lucky you will be looking directly at the Queen Mar...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, September 4, 2013
I am glad you liked the staff as we love our guests as well. One of our other favoriate things is the water taxi as well. The dollar boat ride is just as fun as a bay cruise and the free busses take you everywhere in downtown. Where else can you say that. Come back and explore again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Maya - a DoubleTree by Hilton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Long Beach
#8 Family Hotel in Long Beach
#12 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Tingo, Travelocity, Despegar.com, Agoda, Hotels.com, BookingOdigeoWL and Otel so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

Owners: What's your side of the story?

If you own or manage Hotel Maya - a DoubleTree by Hilton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.