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“Beautiful view of the harbor” 4 of 5 stars
Review of Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
3.5 of 5 Hotel   |   700 Queensway Drive, Long Beach, CA 90802   |  
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Ranked #13 of 58 Hotels in Long Beach
Laguna Niguel
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Beautiful view of the harbor”
4 of 5 stars Reviewed February 25, 2013

The location is wonderful and the staff was very nice and accommodating. There is a shuttle very close that will take you to the aquarium, Queen Mary, and downtown Long Beach. It's a great weekend getaway. The only negative comment is that the rooms, especially the bath room, and the property could use a face lift.

Room Tip: Try to get a room in one of the buildings closer to the lobby. We were in Building 4, which is furth...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 28, 2013
Thanks for the good feedback...We love the fact you are from Laguna. Come back again soon!
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884 reviews from our community

Traveler rating
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219
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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Norman, OK
1 review
5 of 5 stars Reviewed February 22, 2013

This was our first time to the Hotel Maya. What a wonderful experience! The location is unbelievable, right on the water overlooking the harbor. I chose this hotel because we were going on a cruise to Hawaii and it is located very close to the cruise terminal. To our surprise, the hotel stay was way beyond our expectations. When you check in they give you a "warm" fresh baked chocolate cookie. The front staff was very accomodating as we arrived early and kept in touch with us via cell phone when our room was ready. The walk around the property proved to be amazing, the pool area is beautiful and the restaurant is lovely with an awesome view of the water. The wait staff was also great! At dusk, the staff lights several "fires" around the outside of the property in fire pits and tiki torches, making it even MORE inviting, The ambiance was amazing!! I told my husband we should have just stayed at the Hotel Maya for our entire vacation! We would love to go back on a return visit. Highly recommend!!!

Room Tip: Be sure and ask for a balcony room facing the harbor, preferably on an upper floor.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 25, 2013
Thanks for the great feedback and we are so happy you loved it. Come back for your next vacation!
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Los Angeles, California
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 19, 2013

Felt like I was in another country for a bit. It was great!
Hilton bought a boutique hotel and kept it the same without the big corporation feel.
I love the views and hotel. This was a great place for a weekend get away.
I will be back

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 20, 2013
Thanks for the great feedback! We are happy you liked it and cant wait for you to come back.
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Orange, California
1 review
5 of 5 stars Reviewed February 19, 2013

Excellent property with full ocean and city views. Queen Mary is walking distance and easy shuttle to town. It's a very romantic setting that makes you feel like your in Hawaii. We will definitely make this a regular visit for weekend get aways. We can't wait to schedule our next romantic weekend.

Room Tip: ocean view
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 20, 2013
Thanks! It is a perfect romantic getaway which makes you feel worlds away. Come back soon!
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Manteca, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2013

Very pretty grounds. Staying on this side of the harbor allows you to get the very pretty views of the busy side, and it is a very short free shuttle ride or boat ride (boat summer only) to get to the aquarium and such. If they just fixed a few minor things this would be like a 5 star resort. The grounds are really pretty! The hut tub was really hot and had very strong jets - better then my hot tub at home! I have never been to a hotel with the spa kept so hot and it was fantastic. The rooms are large (top floor has cathederal ceilings), but small bathrooms, which doesn't matter to me. Almost a Ritz Carlton.... almost ;) For the money it is a fantastic and I would say a 4 star. NOTE: this, as is most hotels in the area, is a HARBOR hotel. There is no sandy beach or swimming area. They have a man made sandy beach, but it is not on the water, although my 8 year old still had fun bulding sand castles in the sand while I sat in very comfy resort furniture in front of the fire pit enjoying the wonderful night light view.

Room Tip: Building 3 or 4, upper floor. Spring for the FULL waterview - it is well worth it.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 19, 2013
Thanks for the great comments and for saying we are almost a Ritz Carlton. :) I too love the higher floor rooms as you do get the high ceilings though I also love the first floor rooms on the beach as you can walk out of your patio onto the sand. I am glad your 8 year old enjoyed it! Come back again in the summer so you can take the $1 boat ride around the harbor and lay by the pool all day. kids love the floating cabanas.
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Yorba Linda, California
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 18, 2013

This is our second time at the Maya in two months and we've decided that this is our favorite place to stay in Southern California. We love the Maya because you fell like you are on an island. They do have a small "beach area" with sand and chase lounges. The pool has floating cabanas, and all of this with a view of the water and downtown long beach, which is beautiful when it lights up at night.
Most of the rooms at the Maya are Ocean view. To me everything at the Maya says relax!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 19, 2013
Perfect!!!! You are enjoying the Maya exactly the way we want people to enjoy it...relaxing by the pool, on the beach, on their patios or on our waterfront restaurant patio with a margarita in hand. Come back whenever you are are in the need for some R&R! We will leave the lights on. :)
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Parker, Colorado
Top Contributor
85 reviews 85 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 17, 2013

Not your average big city hotel. This is a unique little hotel that is also a Doubletree (big chain amenities, small hotel feel). The hotel backs to the water (no beach). It has nice size rooms. Comfortable beds. The grounds are immaculate and have comfortable seating areas with fire pits along the water. Great pool. Short walk to the Queen Mary and the Russian submarine. Perfect place for a romantic getaway or with the family.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, February 19, 2013
Thanks for the great feedback. Our designer who is famous in LA will love the Stylish oasis label. You hit what he was aiming for...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Maya - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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