First, I have to say that if I ever come back to Long Beach I would most likely stay at the Hotel Maya again. I really enjoyed the location. I could see the Queen Mary and other cruise ships from my room. I loved going on walks and crossing the bridge toward downtown Long Beach. Parking was a bit expensive, but it was easy getting in and out. The pool area was pretty, and I'm sad that I never got a chance to relax there. Many of the employees were really helpful. The rooms were beautiful though I could have used a bit more light in the bathroom.
The reasons I didn't give it 5 stars are not all the employees were as helpful as they can be. I was inquiring about the bus service towards the convention center, and I felt like the staff person I was talking to couldn't have cared less. I enjoyed the buffet breakfast in the restaurant, but it's certainly not worth $20. I also feel like they rushed me out of there. I was doing a bit of work at the table and the check arrived before I had even finished. We had really great service in the restaurant when we had dinner there, but the food was mediocre.
The hotel is on the verge of being great. It just needs to stay consistent.
- Official Description (provided by the hotel):
- Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more less
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- Also Known As:
- Maya Hotel Long Beach
- Coast Long Beach Hotel