I love this place. For a strictly-business trip, it has everything you'd want. Comfortable beds, nice showers, friendly/accomodating staff, and a restaurant/bar with excellent service. My boss was the first to tip me and some co-workers off to the Westin, and at first we were a bit skeptical of the value. After negotiating for a competitive corporate rate, it's now our hotel of choice (Sorry Hilton). Raul in the bar takes great care of us after a long day at work - he's really one of the best hotel staff I've met! He knows how to really take care of the guests. We know that when we stay here, we can relax while also debriefing on some of the big work issues of the day. The valets are very friendly, and you can trust them with your vehicle, or choose to self-park if you're so inclined. It's proximity to restaurants and bars make it ideal for those who want to venture out and try some local faire - it's much safer than I'm used to in San Francisco, where the threat of deranged people approaching you on the street would make you want to stay inside. One drawback to staying here is the lack of free wifi, but with the points I'm racking up on my regular business trips to Long Beach, it should be a non-issue soon. The only other issue I've had was a chair in one of the rooms (812 or 814 I think? It was one of the handicapped rooms) was stuck in the lowered position, and I couldn't adjust it to comfortably do any work in the evening.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for the thorough review. We are glad to know our staff was able to provide you with a lasting impression. It is our hope that we become your home away from home. Also please accept our apologies for our WIFI fees. We have done extensive research and found that our fees are in line with other hotels. Although it is a little bit more effort we do offer complimentary WIFI in our lobby area. We certainly look forward to your future stay with us so that we may continue to delight you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.