This was our first visit to Long Beach and the Hyatt Pike location. We checked in a little late but were given a upgraded view room because of my Platinum Gold Passport status. When we arrived on the 6th floor to our room we were delighted to see a personalized note from the staff and a chilled bottle of champagne and fresh strawberries and chocolate sauce. The note stated we were the "VIP of the Day". It was quite a surprise and much appreciated. We walked around the area and enjoyed the evening before we headed back to a very modern and comfortable room. Will stay there again if in the area - thanks Hyatt!