We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible service and worse food!” 2 of 5 stars
Review of Tequila Jack's

Tequila Jack's
407 Shoreline Village Dr, Long Beach, CA 90802-4549
562-628-0454
Website
Menu
Improve this listing
Ranked #51 of 984 Restaurants in Long Beach
Cuisines: Mexican
Dining options: Late Night
Restaurant details
Dining options: Late Night
So Cal
Top Contributor
69 reviews 69 reviews
35 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Horrible service and worse food!”
2 of 5 stars Reviewed August 23, 2012 via mobile

Went here for a quick bite after a day of sailing in long beach. Will never go back. Seats in booths were cut and repaired with duct tape, that should have been my first clue things would be bad. Waitress seemed nice enough but a little short. We order drinks, a guacamole appetizer and entrees. Drinks came but no appetizer, then half of the 4 entrees arrived but after only a minutes the made at the table guacamole came. I asked the server where the other entrees were and she said they were on the way. After five minutes no entrees. I asked for all the entrees to be brought out together so we could all eat together. The waitress seemed shocked that the out of order service was anything but normal and gave major attitude. 10 minutes later she tersely asked if we wanted our food now. We said yes and she served the four entrees, two of which were the ones we sent back and now had hot salads. I asked for the manager who was very nice and brought new entrees and comped the guacamole and drinks but that did not make up for the waitresses attitude or the horrible chicken tacos and runny beans.

    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 reviews from our community

Visitor rating
    36
    48
    23
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Pleasant Grove, Utah
Senior Contributor
33 reviews 33 reviews
14 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Great Food!”
4 of 5 stars Reviewed August 22, 2012

We wanted some good Mexican food with a clean atmosphere and got what we wanted. The food was quality and the price was decent as well.

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ulverston
Senior Contributor
29 reviews 29 reviews
12 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“ice cold beer”
5 of 5 stars Reviewed August 22, 2012

had 1 meal and a couple of beers at the bar in afternoon
excellent location lots going on
and beer in iced glass excellent

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
26 reviews 26 reviews
19 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Never heard of the place but we tried it anyways”
3 of 5 stars Reviewed August 1, 2012

It was good we ordered some killer nachos and my wife and i shared it and still didn't finish it. Sitting right next door to Yardhouse you would think maybe they would survive but I would go back. The drink were a little on the week side so hopefully they can fix that. If Yardhouse has more then an hour wait then hey its not a bad alternative.

  • Visited May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pomona, California, United States
Contributor
20 reviews 20 reviews
15 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great Service and Atmosphere, OK Food”
4 of 5 stars Reviewed July 30, 2012

Recently went to Tequila Jacks after going to the Long Beach Aquarium which is near by. The outside patio seating has a great view of the rest of Shoreline Village. Very festive atmosphere and good service. The food was reasonably priced; nothing fancy, similar to El Torito but that's what we were expecting. Would definitely go there again.

  • Visited July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Tequila Jack's also viewed

 

Been to Tequila Jack's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Tequila Jack's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.