I tortured myself reading TripAdvisor reviews of this motel (Best Western) and the other two highly rated motels in town. Tales of bedbugs, surly staff, unhealthy breakfast, barking dogs, lack of phone service, closed pool, etc., etc. had me thinking long and hard before making a reservation here, but I took the plunge and went online to make a reservation. Found a King deluxe room on their website that looked good. Because we were traveling and using a "shared" internet connection, I did not want to use my lap top to make the reservation - didn't want to enter my credit card info - so I called the Best Western 800 number. The reservationist informed me that the motel was sold out for the night I needed. No room at the Inn...literally. When I told her that the website would allow me to make a reservation, her response was
"yes, that's a problem that happens frequently. You just take your chance." At that point I called the Lone Pine Best Western and learned that there were still 4 rooms available including the room I was trying to reserve. The woman apologized for the confusion and expressed concern that "Corporate" would say they were sold out when they weren't. No surly, uncaring staff member there!
A couple days later we arrived in Lone Pine. I was thrilled with the location of the motel on the edge of town, especially after we saw a mob of dirt bike guys partying in the parking lot of the Dow Villa (our 2nd choice). The center of town was very busy and noisy - not what we were looking for. Our room was located on the side of the "complex" next to an open field. Quiet, plenty of parking, easy to pull right up to the room to load/unload. Our room "The Kirk Douglas Suite" was a pleasant surprise. The room was huge and immaculate. It looked as if it was re-done recently. Nice big television, comfy bedbug-free bed, stain-free carpet and upholstery, mini fridge, large bathroom...it was all good. Never tried the phone, but I assume it worked. It actually shocked me how clean the room was. I'm pretty critical, and HATE stains, "stuff" on walls, scratched up furniture, shabby upholstery, etc. This room even passed my inspection. My husband was in total shock (at my reaction...not at the room). The ONLY fault I could find was with the air conditioner, which was very noisy. But hey...it was over 100 degrees outside, and we had AC. As long as I didn't have to sweat my butt off in Lone Pine, I could handle noise (earplugs).
After a quiet evening we woke up early for breakfast in the Lobby area. Plenty to choose from ranging from healthy (fruit, yogurt, oatmeal) to unhealthy (cheese omelets, pancakes, sausage, seasoned potatoes, pastries). The room was overflowing with people. The poor woman in charge of the buffet couldn't keep up with the crowd - why do some people act like this is their last meal and pile up their plates with everything in sight? When I went to get a cup of decaf coffee I discovered the dispenser was empty. I mentioned this to the attendant, and she said she would brew a pot for me. Within a few minutes she came over to let me know the coffee was ready, and apologized for the delay. We finished breakfast, packed up, checked out and left. No problems.
So for all the "Terrible" and "Poor" ratings of this place, let me just say this - People...remember where you are and where you are staying. This is Lone Pine, California. The middle of nowhere, population almost nothing. This is NOT the Four Seasons, Manhattan. Not the Boston Ritz-Carlton. If your room is clean, the bed is comfortable and there is coffee/juice and SOMETHING to eat in the morning, be happy. For where it was and what it was, this establishment earned a "Very Good" rating from us.
- Official Description (provided by the hotel):
- Situated on scenic Highway 395, the staff of the The Frontier Motel will welcome you with a smile and ensure you have a comfortable stay that exceeds your expectations. We look forward to seeing you. Safe travels! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Agoda, Booking.com, Orbitz, Travelocity, BookingOdigeoWL, Hotels.com and Otel so you can book your BEST WESTERN PLUS Frontier Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus Frontier Hotel Lone Pine
- Best Western Frontier Hotel
- Best Western Lone Pine
- Lone Pine Best Western