I stopped here during a 300 mile bicycle trip with a buddy. Upon arrival we were greeted by a staff member who got us a room and checked us in within minutes. This front desk person also gave us a run down of everything we could find in the town as well as recommendations for dinner.
We went to the jacuzzi and found that they had a broken light. We told a staff member and they had it fixed within minutes!
Our room was very clean and well appointed, including pillows that had "soft" and "firm" sewn into the pillow cases and plenty of room for both of our bikes.
Last but not least, the front desk person reminded us as we walked out to dinner that there would be fresh baked cookies for us at 8pm. Excellent experience that I cannot praise enough. Thank you Holiday Inn Express Lompoc!