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“Great experience” 5 of 5 stars
Review of Embassy Suites Lompoc - Central Coast

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Embassy Suites Lompoc - Central Coast
3.0 of 5 Hotel   |   1117 North H Street, Lompoc, CA 93436   |  
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Special Offer
Wine Getaway Package
Ranked #3 of 10 Hotels in Lompoc
GreenLeadersBronze level
Huntsville, United States
1 review
“Great experience”
5 of 5 stars Reviewed August 25, 2013

Staff was friendly and helpful. Room was very nice. Lots of close by shopping and places to eat. Less than 2 miles to the Santa Barbara airport. Would stay here again if the opportunity arises. For those of you that are Trader Joe fans, there is one almost right across the street.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 26, 2013
Thank you for sharing your experience and for your 5-Star rating. It is rewarding to read about your positive stay experience. I appreciate you mentioning the staff as they work hard to ensure every guest leaves, wanting to return. It is nice to read this goal was achieved with you. I am glad to read that you had found our location to be convenient for your needs.

Thank you again for your review and for choosing to stay with us. We hope you return soon and we will work hard to exceed your expectations.
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428 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Antelope, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013

Great location for our Santa Rita Hills wine country get away. A quick morning breakfast from a very friendly staff and we on the road, only 15 minutes from world class wines. After a full day of tasting, my designated driver had us back in time for the evening reception with the same friendly staff.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 26, 2013
I am glad to hear that you had an extraordinary winetasting travel experience in Santa Rita Hills, which produces the highest quality Pinot Noir from Central Coast California. We appreciate your kind words, and thank you for giving our entire team a reason to smile today. Please know there will be a glass waiting for you near the fire pits the next time you are in town. Cheers!
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Upland, United States
1 review
2 of 5 stars Reviewed August 22, 2013

Hotel is old and outdated. Room was clean but we booked a non-smoking room and you could tell it was a smoked in room that had been masked with some type of freshener. Bathroom ceiling appeared to have been repaired by a $10/hr maintenance person from years of water/steam damage. Painted over and over - botched up. Clean but not very appealing. For $179/night - and the Embassy brand - I've stayed in equivalent Best Westerns for $99 Bed was like sleeping in a canoe. Time to replace.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 23, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience and the physical appearance of our hotel. We hope you will consider staying with us in the future.
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Portland, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2013

Solid Breakfast and happy hour offering, very nice staff and they aim to please. Physical plant and rooms are maintained and seems to be kept as clean as possible but its tired and needs a face lift. Its the best of the hotels offered in Lompoc and I will stay there again. It's a decent place to stay.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 23, 2013
Thank you for your honest review. We do our best to ensure all of our guests have a great experience so it is nice to read this goal was met with you. Manager's Reception and the complimentary breakfast make the Embassy Suites an almost unbeatable value and I am glad you enjoyed these amenities. We hope you return soon and please know that we will work hard to again exceed your expectations.
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san diego, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2013

With my family on short vacation,several days.have stayed here before.this time was put over a garbage dump.had to keep windows shut entire stay. Would be nice if they had pay per view movies. over the years have stayed at this property probably ten times, at least. Last two times over garbage dump. I guess that's how a Hilton Honors Member is upgraded.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 23, 2013
Thank you for taking the time to share your experience. I am sorry to read that you had a poor stay experience. You reference you have stayed with us many times so I hope you will use those positive stay experiences to realize that this is not typical of a guest experience.

We try our best to offer upgraded room to our valued Hilton Honors members, but that is not always available. However, we would like to put a note on your profile about your room preference location. So, we are better prepared with your assigned room in the future. I invite to call me, or my staff at 805.735.8311 so we can make this happen. We do our best and really appreciate HHonors Member's continued loyalty to Hilton Worldwide.

Thank you again for your review and I am sorry you had a disappointing stay experience. I hope you return as I am confident that this would not be repeated.
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Oceanside, California, USA
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 15, 2013

Hotel looks beautiful from outside- great curb appeal. First thing on arrival, they were paving the parking lot in front of hotel where you check in- so we had to park on the side and carry our many bags & extras to the sidewalk to the luggage cart. (One of the staff met us at the sidewalk with the luggage cart, which was very nice). Our room was large and very clean, but tired and needs a remodel/update. Bed very comfortable. Windows very dirty on street side. Breakfast was delicious and had custom made omelets. Evening Happy Hour was simple and snack foods only. We stayed 2 nights and the front desk was very helpful with directions for us and even printed them out! Very helpful! When we returned after a day of sightseeing at 4:30 pm our room was still not cleaned. We requested it be cleaned pronto and it took another 45 minutes when I finally got the maid in to clean for us. We were tired and needed to shower and relax. Had another good sleep.
Toilet clogged twice! and they were very prompt to fix it. Maintenance is very helpful. Seems like they have a very good front desk, food service and maintenance. Maid service was slow and seemed very overwhelmed, and we were not aware of the parking lot paving (lasted the 2 days we were there), and hotel needs to be remodeled. You can still enjoy this hotel; just know it has some problems.

Room Tip: All rooms face the pool or garden area for main entrance and the street or back parking lot at the b...
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, September 1, 2013
We appreciate the insight you provided regarding your recent stay at our hotel. I understand from your review that you were not entirely satisfied with your visit and we came up short of delivering a hospitality experience consistent with your expectations. Please be assured that your review will be taken into consideration so that we may improve our guests’ in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality you anticipated.

Again, thank you very much for your review and we sincerely hope that you will provide us a future opportunity to regain your confidence while visiting our hotel.
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Upland, United States
1 review
2 of 5 stars Reviewed August 15, 2013

My husband and I have stayed at Embassy Suites in the past and have been very pleased. We decided to stay here for a romantic get away. This hotel is near Solvang and several wineries. Unfortunately, the hotel was a real disappointment. There was a strong foul odor in our hotel room. I thought is was cigarette smoke but our friends (who also stayed here) thought it was from fumigation. The carpet was worn and there were exposed carpet tacks (which I stepped on). Last but not least, there was mold in the bathroom and hairs in the bathtub (which were not ours). The only positive thing about this hotel is the friendly staff and good breakfast. Hotel is a disaster.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_GMGolda, General Manager at Embassy Suites Lompoc - Central Coast, responded to this review, August 20, 2013
We sincerely thank you for recognizing the quality of service that you received from the staff while visiting our property. I am deeply apologetic that you experienced an obvious 'overlook' within our housekeeping inspections. Our trained inspectresses routinely check all of our rooms to ensure that we are offering a clean, well-maintained room. l reviewed your comments with our Executive Housekeeper and our Chief Engineer so that we can make any necessary improvements in this area. We do understand we need some updating. We are excited that our guestroom carpets are being professionally treated/deep-cleaned and carpets in corridors will be replaced within this year.

Thank you again for your time and we look forward to welcoming you as our guest again, next time you are in the Central Coast area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Lompoc - Central Coast

Address: 1117 North H Street, Lompoc, CA 93436
Phone Number:
Location: United States > California > Lompoc
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Lompoc
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Lompoc - Central Coast 3*
Number of rooms: 155
Official Description (provided by the hotel):
At A Glance: Welcome to our Embassy Suites Lompoc - Central Coast hotel. Our all-suite hotel provides a fantastic base for corporate, military, and leisure travelers wanting to explore the heart of California's breathtaking Central Coast. Conveniently situated one hour northwest of Santa Barbara and just minutes from Solvang, this Lompoc hotel is close to Vandenberg Air Force Base, the Sta. Rita Hills wine region, and the tranquil Jalama State Beach. Relax and unwind in a spacious two-room suite offering everything you need to feel at home. Begin each day with our complimentary cooked-to-order breakfast, and relax in the evening with a complimentary beverage at our nightly Evening Reception* in the Garden Room, offering access to our beautiful outdoor atrium. Host an important meeting or event for up to 100 people in our 1,476 sq. ft. of flexible meeting space or catch up with work in our BusinessLink™ business center. Allow our dedicated staff and catering service to ensure each event is a success.After a busy day exploring all the things to do in Lompoc CA, refresh with a swim in our outdoor pool or work out in the fitness center. Retreat to the comfort of one of our two-room suites designed with a separate living room and bedroom, and enjoy more space to work, entertain friends, or simply relax and unwind with room service. *Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 
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Also Known As:
Embassy Suites Lompoc
Lompoc Embassy Suites

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