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“Clean and Quiet.” 4 of 5 stars
Review of Holiday Inn Express Livermore

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Holiday Inn Express Livermore
2.5 of 5 Hotel   |   3000 Constitution Drive, Livermore, CA 94550   |  
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Ranked #7 of 16 Hotels in Livermore
Bloomington
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Clean and Quiet.”
4 of 5 stars Reviewed September 19, 2013

We stay at Holiday Inns exclusively now after too many disasters with cheaper properties, and this one is pretty typical. We stayed here one night after flying into SFO before heading north because the rates for hotels on the peninsula were absolutely astronomical. It seemed clean and quiet even by Holiday Inn standards, my only complaints is there seemed to be no way to run the blower without the air conditioner (I like to do this to generate white noise and keep the air from getting stale) and the shower button was jammed, although I managed to wedge it halfway between "tub" and "shower" and take a shower that way.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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61 reviews from our community

Traveler rating
    14
    28
    11
    2
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 14, 2013

Stayed for one night on business trip.

Staff very welcoming and helpful. Hotel very clean and room itself quiet and comfortable. Whilst no dinner service, the Wendy's round the corner stepped in for me and filled the gap and are presumably other restaurants nearby.

Could have done with a slightly broader range of food at breakfast perhaps but would certainly stay again if in the area.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Top Contributor
115 reviews 115 reviews
31 hotel reviews
Reviews in 52 cities Reviews in 52 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 10, 2013

My wife and I were returning from dealing with post-death details and the interment of her brother after two intense weeks. We were both in need of pampering and a change of venue. The staff was very accommodating and located us on the third floor away from distractions. The room was well-appointed, spacious, clean, and nicely arranged. The room key also had a 10% off offer at the Cattleman's Restaurant just across the overpass from the motel. The breakfast offerings were varied and the service was great.

Room Tip: Request an upper level room away from the freeway. The third floor was great.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
1 of 5 stars Reviewed August 26, 2013

This hotel while it looks nice on the outside was a train wreck. Both nights all the parking was full and we had to park in a neighboring hotel. Both days our keys stopped working and we were unable to get in the building and our room without an additional visit to the front desk. When we checked in our room's trash can was not empty. Lastly the walls in this hotel are VERY thin. The room next to us was awake at 7AM and had screaming kids which kept us up after a very late night. I could even hear the beeping of the crosswalk 100 yards away from our room. This hotel also has a bunch of maintenance issues, dirty public restrooms and other minor issues. Please do yourself a favor and stay at a different hotel. While no one thing was a deal breaker all these problems came together to really hit you.

Room Tip: Stay away from the rooms on the street side or the wendys side.
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Donna D, Director of Sales at Holiday Inn Express Livermore, responded to this review, August 28, 2013
Dear Guest:

We were most disappointed to have read your review of your recent stay with us. We here at the Holiday Express Inn in Livermore pride ourselves on our superior customer service to our guests from arrival to departure. Each and every staff member has been trained to do their very best in providing guests with a comfortable stay by adhering to superior quality control standards. In addition, we recently upgraded our guest rooms with new carpet and thicker padding to help minimize certain noise levels; however, we are always happy to offer our guests another room selection upon request should they experience unacceptable noise levels coming from either inside or outside the hotel, which in most instances, are not within our immediate control. Our Front Desk staff is always willing to accommodate these types of requests at any time of the day or night.

We do apologize for any inconveniences you may have experienced during your stay and sincerely do appreciate receiving your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 31, 2013 via mobile

Overall the hotel was average nothing special. Staff was kind and welcoming, rooms were not as clean as they seemed... Pool was small. Location hotel was kinda of hidden hard to locate. Parking lot was nice and close to entrance,

  • Stayed June 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Livermore, responded to this review, August 17, 2013
Dear Jamjam82,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHICO
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 31, 2013

This hotel has the best complimentary breakfast and happy hour. I enjoyed my stay. The room was modern, upgraded and comfy. Only 3 complaints I have is the pool was closed the first night of my 3 night stay. The work out room had no A/C. Biggest complaint was that my room was right near the rear exit and my room would fill with a strong odor every time someone went out to smoke a cigarette. So when checking in, make sure you are not on the first floor by any exits. The room had black out curtains and the noise from traffic was not audible. All in all, a good stay. I love that they have bath and body works shampoo, soap, conditioner and lotion. Friendly staff.

Room Tip: If cigarette smoke bothers you, be sure to ask for a room on the second or third floor and don't...
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SFO
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2013

great and peaceful place.Good quality of service ..big rooms friendly front desk good breakfast .above average hotel housekeeping staff excellent
no noise from the freeway close to Livermore and mount diablo state park
if you like to ride your bicycle it s a good spot!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Livermore

Address: 3000 Constitution Drive, Livermore, CA 94550
Phone Number:
Location: United States > California > Livermore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Livermore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Livermore 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.When staying in Livermore stay at the newest hotel. The Holiday Inn Express Hotel & Suites Livermore, welcomes you to the Tri-Valley East Bay area, one of California s oldest wine regions, Located in the city of Livermore conveniently located to major business park and to Lawrence Livermore National & Sandia National Laboratories, our hotel is located minutes from the cities of Pleasanton, San Ramon, Dublin, Danville, Tracy & Mountain House. We are a quick drive away to San Francisco, Oakland and San Jose. Holiday Inn Express Hotel & Suites also offer free high-speed wired and wireless Internet; complimentary full Smart Start breakfast, free local calls. Apart from being famous for its historic wine region, more than 8 championship golf courses and a municipal airport, it also offers elegant restaurants, potential community growth and special events to entertain visitors throughout the year. Our 92 spacious, attractive guest rooms conveniently located near major business parks & local venues makes our hotel ideal for business & leisure travelers alike. ... more   less 
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Also Known As:
Holiday Inn Express Livermore Hotel Livermore
Holiday Inn Livermore

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