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“Stayed for 1 week” 3 of 5 stars
Review of Holiday Inn Express Livermore

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Holiday Inn Express Livermore
2.5 of 5 Hotel   |   3000 Constitution Drive, Livermore, CA 94550   |  
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Ranked #6 of 16 Hotels in Livermore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stayed for 1 week”
3 of 5 stars Reviewed February 22, 2013

I have stayed with the Holiday Inn Express before in a different state, so I knew mostly what to expect. I am in town on business which is near by so I love the location. There is no freeway noise which is great. Upon arrival the front desk staff was friendly. I had forgotten my toothbrush so they provided me with a complimentary one. My room was nice, clean, and spacious. The only negative experience is that the walls are thin. The first night the neighbors wereloud (which you can contact the front desk but I didnt) the second I could hear my upstairs neighnor puking, and my last night my other neighbor's snoring kept me wide awake. Surprisingly, despite my thin wall experience, I WILL stay here again because of the incredibly friendly staff and my most favorite part, the free happy hour. Tune in to this; the bartender was my most favorite part of my stay. She took the time to have a conversation with me and my other co-workers staying at the hotel. she remembered what I liked to drink for every following night to come, and her personality was phenomenal! She is a true asset to the Holiday Inn. Above average for sure.

I would recommend to stay on the top floor, or an end room to help with the thin walls.

Enjoy complementary breakfast and happy hour

The fitness center was great and clean.

The housekeeping staff was excellent.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Livermore, responded to this review, March 19, 2013
Dear tiffanylawrence,

Thank you very much for taking the time to write your comments. We are pleased you found our staff to be friendly. We take our guest comments very seriously and always strive to provide friendly accommodations. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the outside noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    16
    33
    12
    2
    6
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
San Diego, California
1 review
2 of 5 stars Reviewed January 28, 2013

These guy and the lady who worked front desk refused to honor our on line reservation and even calls that we made to 800 holiday inn did not make them change their mind. It seems like Holiday Inn Express is individually owned and the owners set their rules and price and can refuse the reservation, and price set on line or by telephone and you will be left to find another place late at night or accept their price. It makes a very uneasy, and unhappy situation....so i rather to reserve somewhere else like the holiday in near city of Livermore (680 FWY). I have to drive about 30 minutes but they are courteous and kind and accept all the set rules by Holiday Inn Express on line or 800 ...

Room Tip: These guys do not act as part of the Holiday Inn Express corporation. They set their own price and...
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Livermore, responded to this review, February 16, 2013
Dear Javad R,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Livermore, CA.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 23, 2012

We attended a wedding in Livermore and spent 2 nights at the Holidy Inn Express. The attention to detail in helping us get adjoining rooms, since there was an infant with us, in helping us get early checkin and the general friendliness and competence of the staff was exemplary. Would highly recommend this hotel if you are in the beautiful Livermore Valley!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosford, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 18, 2012

A nice basic hotel. Clean, well sized room. Bathroom basic but clean. Good bed and bedding. Aircon was quiet and reliable. Mini-bar sized fridge but bare. Microwave. The booking included breakfast which is the run of the mill, DIY config usually found in this sized establishment. (Try the robotic pancake maker though - it's very cool). Like a lot of the smaller motels these days, the free wireless access in the room was very fast and rock solid (if only the likes of Hilton could be the same).

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 13, 2012

Stayed here while training. Nicely greeted by staff. Room had everything I needed - desk-level power outlet, lots of light, great pillows and sheets. Breakfast in the morning was good - standard HIE fare but refreshed often by staff. Check-out was prompt. Outside grounds are well-kept and pool looked very inviting. Overall a pleasant stay.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 8, 2012

the staff has made my stay very enjoyable Poojah always greets myself and the other guest with a big smile and is very proffesional.The breakfast and happy hour are a added bonous danielle has a great personality and makes the guest feel at home.l

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auberry, California
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed January 26, 2012

I am normally not very critical but this was a terrible experience at the Holiday Inn Express in Livermore. First of all the hotel was not clean. My room's floor was filthy, I had to wear flip flops because of the grit on the floor. My second night nothing changed still filthy. The worst part of the stay was the internet. I do all of my business reports in the evenings at hotels. The internet was so slow that I could not even open up any emails. I had to got to nearby resturaunt that offered free wifi to complete my task. When I brought this up with the hotel they said opps sorry.

Room Tip: Go the Hampton Inn in Livermore. It is almost next door but always clean, friendly and a great nigh...
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  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Livermore

Address: 3000 Constitution Drive, Livermore, CA 94550
Phone Number:
Location: United States > California > Livermore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Livermore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Livermore 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.When staying in Livermore stay at the newest hotel. The Holiday Inn Express Hotel & Suites Livermore, welcomes you to the Tri-Valley East Bay area, one of California s oldest wine regions, Located in the city of Livermore conveniently located to major business park and to Lawrence Livermore National & Sandia National Laboratories, our hotel is located minutes from the cities of Pleasanton, San Ramon, Dublin, Danville, Tracy & Mountain House. We are a quick drive away to San Francisco, Oakland and San Jose. Holiday Inn Express Hotel & Suites also offer free high-speed wired and wireless Internet; complimentary full Smart Start breakfast, free local calls. Apart from being famous for its historic wine region, more than 8 championship golf courses and a municipal airport, it also offers elegant restaurants, potential community growth and special events to entertain visitors throughout the year. Our 92 spacious, attractive guest rooms conveniently located near major business parks & local venues makes our hotel ideal for business & leisure travelers alike. ... more   less 
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Also Known As:
Holiday Inn Express Livermore Hotel Livermore
Holiday Inn Livermore

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