When I arrived at the hotel, I was checked right in. The receptionist noticed that I didn't have my HH number on the reservation (because I booked through expedia) and quickly looked it up and added to my stay so I could get points! She also was quick to get me my free 2 bottles of water for being a HH member. The room was clean and everything in order. I loved the location because it was right next door to where my friends were staying and Costco! I will definitely stay here again if I come back to Livermore.