I am so happy Heritage House has finally reopened. This is an excellent hotel but since it has only be open a few weeks, it has some items to be worked out.
The positives, location, location, location. Our room was beautiful and I loved the heated floor in the bath and the view from the tub. We have a wonderful ocean view also from our private deck, sofa and bed. I also enjoyed the large flat screen TV. I know some people have complained that there are TV's in the room now, but I figure if you don't want a TV do not turn it on. The staff will go out of it's way for you, wonderful service. Good wine selection in the bar, and dinner was very good. They are still working with a limited menu, which I feel is a smart thing to do, but more than enough items on the menu to make anyone happy. My husband had breakfast in the morning and he said it was very good. He was looking for a newspaper and when there wasn't one, someone went out and got him one and brought it to the table, what service.
Cons, our room #47 was newly opened. It needs weather stripping at the front door, there is an inch gap which can make it chilly and will also allow little critters to enter the room. We stuffed a towel under the door. Bathroom has no blinds, while it make for a wonderful view while bathing or showering. When work men can see in the bathroom, it makes it embarrassing. Why hotels insist on putting the almost always noisy refrigerators in the room is beyond me, we had to turn it off to be able to sleep. These are very minor things that I am sure will be worked out in the next few weeks.
There is one major concern, when sitting at the bar or outside on the deck by the bar, there is a pronounced sewer smell, that makes it so you do not want to sit on the deck, and it sometimes comes into the bar. This is something they must rectify.
We will be back, we love the place and the staff will do anything to rectify any of your concerns. I am so a happy they are open again, and cannot wait to go back.
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