I needed a clean, quiet hotel with wifi near a variety of locations near Laguna Nigel and I made a good choice in the Comfort Suites in Lake Forest.
Front desk staff. Friendly, engaging, helpful, and just plain nice. An example of the good service by the front desk I looked up directions in my room and forgot to bring my notes with the directions on them. As I went flying by the front desk I asked a quick question on directions thinking I could wing it and they had pre-printed directions of the location I needed to go to. In fact, they had an entire book of pre-printed directions to the hotel to a bunch of different locations. Cleaning folks said hi everyday. Room was cleaned immaculately. To me you can have the greatest facility, but without good people, it is not a good hotel.
Room -- clean, up to date, I could get the temp really cold (I like to sleep in cold dark rooms) and really dark. Flat screen was nice. Having a fridge and microwave was handy. Bed was very comfy. I usually don't sleep well in hotels the first night, but I slept great every night.
Breakfast - Items were fresh and refreshed as needed.
WiFi - easy, good connection. This is an important feature for me.
Location - near lots of places to eat and stores (I forgot a contact case)
Wish the following would be a little better
Through no fault of the hotel the area is a little antiseptic and chainy for me. I like to eat at local restaurants and not chains when I travel. No one could really point me in the direction of anything other than chain restaurants. Again, not the fault of the hotel, I just wanted to let others know.
Overall, I would stay here again because the staff was nice, facility was up to date and fresh, and had a good location.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Despegar.com, Agoda, Venere and Otel so you can book your Prominence Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Prominence Hotel And Suites
- Prominence Hotel Lake Forest
- Comfort Suites Lake Forest
- Lake Forest Comfort Suites