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Prominence Hotel & Suites: Traveler Reviews

2.5 of 5
20768 Lake Forest Drive, Lake Forest, CA 92630
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Prominence Hotel & Suites
Ranked #3 of 8 hotels in Lake Forest
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48 reviews from our community

    Trip type
Traveler rating
    31
    11
    4
    0
    2
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Just wanted a room for the night.”
5 of 5 stars Reviewed March 3, 2013

My husband and I were moving and just wanted a quick room for the night as we were exhausted. Instead we found a room that I could have moved into. It was comfortable, clean and very well decorated. Everything you would need for an extended stay was there except a stove. The price was very reasonable and came with a full breakfast which made the price even better. I would stay there anytime again and highly recommend it to anyone.

Room Tip: garmin listed it as comfort inn
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask barbara k about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, General Manager at Prominence Hotel & Suites, responded to this review
May 21, 2013
Hi Barbara,

Thank you for such great review. We are glad that you have chosen the Prominence Hotel and Suites during your transition to a new place and that you have enjoy our cook to order breakfast.

We hope that you are enjoying your new home and thank you for recommending us to all readers.

If your travels brings you back in this area, feel free to contact us.

Sincerely,

Stan Yombo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southlake, Texas
1 review
“Clean sheets!”
5 of 5 stars Reviewed February 21, 2013

I know this sounds weird but the sheets smelled so clean when I got into bed. And everything else in the room was very clean too. This is a good choice of hotel in the Irvine area. People at the Front Desk were especially nice and helpful and I'm from Texas so I know nice. Highly recommend this hotel. Will stay there again during my upcoming relo to South OC. Thanks y'all!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HollyM_2013 about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, General Manager at Prominence Hotel & Suites, responded to this review
May 20, 2013
Thank you for your great review and Thank you for choosing the Prominence Hotel and Suites as your home away from Texas.

At the prominence Hotel and Suites we use Essential Oil(Natural Scent) in our rooms and our sheets are cleaned with no harsh chemicals.

Again, Thank you for staying with us and if you visit the great area of Lake Forest, do not hesitate to contact me or my front desk. We will make sure we make your stay enjoyable.

Sincerely,

Stan Yombo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
“Perfection in Prominence”
5 of 5 stars Reviewed February 17, 2013 via mobile

My fiancé & I didn't have much of a Valentine's Day so I surprised him with an executive suite room for 2 days. We've stayed here on a few occasions & each time it was perfect. The staff is very friendly, the rooms are clean, the bathroom is decent size with earth tone hues. The beds are very comfy, probably the best I've slept on & their morning continental breakfasts feature hot items such as eggs, bacon, & sausage along with pastries. The hotel also has a pool, hot jacuzzi, wifi & flat screen tv's. In addition, the place is close to shopping & restaurants. It's truly a great value.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Crazywhitewoman about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, General Manager at Prominence Hotel & Suites, responded to this review
May 21, 2013
Dear Guest ,

It is an honor to hear that you have chosen the Prominence Hotel and Suites for a getaway during your Valentine's day weekend. Guest such as you make us proud to do what we do best serving our guests.

We thank you for your review and we hope that you will visit us again in a near future.

Thank you.

Stan Yombo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
61 helpful votes 61 helpful votes
“Nice stay but not 3 diamond”
3 of 5 stars Reviewed February 17, 2013 via mobile

Kids had a sporting tournament in the area and this was the team hotel. We generally stay at the Marriott Irvine but decided to try this due to better location. Hotel staff was very friendly and helpful when I called to make reservation. Staff was also very friendly during our check-in and entire stay. Location was excellent and bonus of a Starbucks right next door!
Stayed in "exec suite" with kitchenette, sitting room, and king bedroom. Was fine for our needs. I must agree with post about sofa bed. Sofa bed mattress completely worn out and should be replaced. Kids were quiet uncomfortable.
Generally all the decor at the hotel is quiet worn out and in need of a total rehab. Carpets were dirty, sofa fabric very soiled, and general feeling of the hotel was dated and older. Not sure how they got a AAA 3 diamond rating, it is in my opinion a solid 2 diamond.
Morning breakfast was good and plentiful. Waffles and eggs one morning, pancakes and eggs the next. There was bacon and potatoes also, along with the usual cereal and fruits. Breakfast sandwiches were good on morning we were running late.
One thing that really bothered me was a tacky sign in the bathroom and bedroom listing prices you would be charged for missing towels, sheets, hair dryer, coffee maker etc. I understand hotels have issues with stealing but this was quite rude and made me wonder what types of guests they generally have staying there.
Wifi was difficult to link to and service spotty. You needed to relink every time you went back on or returned to the hotel. Called front desk for assistance but was told to call outside company for help. Was easier to walk over to Starbucks.
Would we stay here again? Most likely if needed again for kids tournament, but not for a holiday.

Stayed February 2013, traveled with family
Was this review helpful? Yes
Ask Norgetroll about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Minnesota
1 review
“Very accommodating”
5 of 5 stars Reviewed January 13, 2013

I stayed for two weeks while receiving out patient cancer treatment. I can not say enough about how accommodating the staff was. From shuttling me to the Clinic, pharmacy and the grocery store. They also went out of their way to help me rent a car very last minute. The staff was friendly and very compassionate about my condition. The room was clean, comfortable and the breakfast was good. I would definitely stay again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kelly P about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prominence Hotel & Suites

Also Known As:
Prominence Hotel And Suites
Prominence Hotel Lake Forest
Prominence Hotel
Comfort Suites Lake Forest
Lake Forest Comfort Suites
Address: 20768 Lake Forest Drive, Lake Forest, CA 92630
Phone Number:
Region: United States > California > Orange County > Lake Forest
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Lake Forest
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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