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32 - 37 of 91 reviews
Reviewed June 30, 2014

Very clean, very helpful staff. The only think I will say is rooms are small, shower was too high and I'm not short, a little over priced for what you get!. I think a detachable wand would improve the situation. Even though it is next to the freeway, I didn't hear freeway noise. We stayed two nights, and would stay again, not many options in the area.

Date of stay: June 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 763lindac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete P, Manager at Quality Inn Lake Elsinore I-15, responded to this reviewResponded August 6, 2014

Dear Guest
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
G.M
Quality Inn
951-674-9694

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014 via mobile

Upon Check-In I could hear the freeway near by, I asked for and got a room facing away from the freeway. I could hear the freeway from the room, but it was not too loud. The problems began when the people who checked into the room above me started walking around non stop! It was very loud through the ceiling and made it impossible for me to sleep for as long as they were walking around.
I would recommend staying on the second floor. The breakfast was below average for Quality Inn.
The location is good in the rooms seem very nicely renovated.

Date of stay: April 2014
Trip type: Traveled on business
1  Thank David D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete P, Manager at Quality Inn Lake Elsinore I-15, responded to this reviewResponded August 6, 2014

Dear Guest
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Pete Patel
General Manager
Quality Inn Lake Elsinore
951.674.9694

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

I stayed here in January and was very pleased with this hotel. The woman at the front desk was also very helpful and polite. This hotel is also close to the casino area if you need to go there. As for me, I just needed a place to sleep that night, and this hotel exceeded my expectations. I would stay here again if i'm in the area.

Date of stay: December 2013
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank xlogold
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete P, General Manager at Quality Inn Lake Elsinore I-15, responded to this reviewResponded March 15, 2014

Dear Guest

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

G.M
Quality Inn
951-674-9694

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

I stayed here for 2 nights and I was happy with it. I would stay again if I was in the area. I wanted something cheap and comfortable and I got that. The room was very clean. Large spacious bathroom with a comfy queen bed and little dining table. Breakfast was nice but simple - expected. Great for a stop over or staying somewhere on a budget.

Date of stay: August 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travellerKHN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete P, General Manager at Quality Inn Lake Elsinore I-15, responded to this reviewResponded March 15, 2014

Dear Guest

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

G.M
Quality Inn
951-674-9694

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

I guess I brought this experience on myself by choosing the cheapest hotel I could find for this quick, overnight stay. The lobby and building were clean. The room was clean overall, but shabby and with a stale smell. there were some stains and holes in the bedspread, although the sheets seemed newly laundered.
The room was in the back and although it didn't occur to me when I check in during daylight, when I came back at night, it was a bit creepy walking into this alleyway in the rear where the rooms were. That, along with the freeway noise and people going to other rooms being remarkably loud forced me to close the window. That was a shame as the fresh air was helping the stale smell.
All in all, it was a great deal for a one night stay, but I admit that it probably wasn't worth it. I felt unsafe and was concerned about cleanliness.

Room tip: Ask for the front side so you don't have freeway noise
Date of stay: December 2013
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sue5290
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete P, Manager at Quality Inn Lake Elsinore I-15, responded to this reviewResponded January 9, 2014

Dear Guest :

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Pete Patel
General Manager
Quality Inn Lake Elsinore
951.674.9694

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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