I would give this place a thumbs up but when I went to make my coffee in the morning the in room coffee maker made me something other than coffee with nasty stuff floating in it (I'm pretty sure it was pieces of plastic and some sort of sticky white substance). By this time I was totally grossed out and I sent my husband to the front desk to see if he could get a complementary cup of FRESH coffee and they told him that they could send maintainence to look at the coffee pot. What?! I am in my pajamas, minus a cup of coffee, first thing in the morning. I did not want some stranger in my room messing with the coffee maker I just wanted a freaking cup of coffee. This is not the first problem that I have had with Marriott in the recent months. I am seeing a trend of crappy customer service. Other than that okay hotel, kind of clean but in desperate need of an update and remedial employee training.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Odigeo, TripOnline SA, Hotels.com and Jetsetter so you can book your Lake Arrowhead Resort and Spa, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lake Arrowhead Hotel Lake Arrowhead
- Lake Arrowhead Resort