Run by college kids who really don't know what they're doing. Front desk staff didn't seem to know much about the hotel or the rooms. (Conversation went like this: Does my room have a balcony? I'm not sure. Do you know which way it faces? Umm... Let me check.) Given the setting, this hotel should be spectacular but it's thoroughly underwhelming. Rooms were apparently renovated recently but still seem very dated. Bed was lumpy, linens worn and old. Lobby restaurant had unresponsive service and really lousy food. Room service has the same menu but prompt, friendly service. I wouldn't go back.
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- Also Known As:
- Lake Arrowhead Hotel Lake Arrowhead
- Lake Arrowhead Resort