Have never stay here before and was looking forward to it. 2 days of rest and relaxation. The hotel was very nice inside but the employees at the front desk put me off the moment I walked in. I was given a cave of a room with no opening windows and a view of the parking lot. It was horrible and I asked to change. Received a nice room with a view of the lake for $40 more per night. Wasn't enough to pay $338 a night and get a cave room. Front desk was not polite and apologetic for the crappy room. Couldn't eat dinner at the bin restaurant because it required reservations. People staying at the hotel should be allowed to dine without the reservations because there isn't much else around there. At this price we should have been treated better. This resort was a huge disappointment and I'm mnot likely to return. Marriot should look into keeping it as a signature hotel. Take a look at the Tucsan Star Pass Marruiot, you may learn something...they treat all guests very well.
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- Also Known As:
- Lake Arrowhead Hotel Lake Arrowhead
- Lake Arrowhead Resort