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“Still our 'home away from home'” 5 of 5 stars
Review of Ayres Hotel Laguna Woods

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Ayres Hotel Laguna Woods
3.0 of 5 Hotel   |   24341 El Toro Road, Laguna Woods, CA 92653   |  
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Ranked #1 of 1 Hotels in Laguna Woods
Certificate of Excellence 2014
GreenLeadersGold level
Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Still our 'home away from home'”
5 of 5 stars Reviewed September 2, 2012

We have lost count of the number of times we have stayed at the Ayres Laguna Woods since it opened.(We come to visit family in the area). It is the best value in the area in our opinion, not only price-wise but also --and just as important--for the quality of the facilities and the service. Any little problem is attended to quickly and efficiently, and service, whether at the front desk, the dining room, or housekeeping/maintenance, is always provided with a smile. It's great to be remembered from visit to visit as well! Vince Neale, the general manager, does a wonderful job of hiring and keeping quality staff, and is himself visible every morning during breakfast during the week, meeting guests and pouring coffee. A nice touch. We wouldn't stay anywhere else.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, September 14, 2012
Dear Anne -

It is always a pleasure welcoming you to our hotel. Thank you so much for choosing our hotel time and again and for your very kind words. What you describe is exactly what we strive to provide our guests, a sense of "home." I am privileged enough to work with an amazing group of people, so I will be sure to pass along your compliments. We are very appreciative of your review and look forward to your next visit.

Warm regards,

Vince Neale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

Traveler rating
    413
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    13
    4
    4
See reviews for
179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Orange County, CA
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 30, 2012

We really enjoyed our stay at the hotel, only item was wanted a king bed and none were available when we checked in, the happy hour and breakfast couldn't have been better. Would stay there again and again.

Room Tip: over the pool is very quite
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
1 review
5 of 5 stars Reviewed August 27, 2012

The rooms were nice and spacious, clean, and comfortable. Offered a breakfast daily and a great Happy Hour hosted by the hotel. Great cookies. Quiet place. I would definitely come back to stay for pleasure.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, September 7, 2012
Dear Tmom23 -

Thank you so much for taking the time to review our hotel. It is always wonderful to learn that a guest has left our hotel fully satisfied with the accommodations and service, We greatly appreciate your recommendation and hope you will consider us the next time you are in the area.

Many thanks,

Vince Neale
General Manager
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Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 21, 2012

Great hotel! Beds are very comfortable. Rooms are beautifully decorated and very clean. The staff is friendly and helpful. And the breakfast included in the cost of the room is the best we have experienced in a hotel. The location is great, close to Laguna Beach and to family if you have folks living in Laguna Woods. I have stayed here several times and have never been disappointed. I applaud the staff who I observed dealing with a very rude customer, they handled him with grace.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, August 30, 2012
Dear Karuna325 -

It was an absolute pleasure welcoming you as our guest. Thank you so much for your kind review and for taking the time to share your experience with fellow travelers. Any time we see the words "best" and "ever" in a review we are thrilled and happy to have made that guest's stay so exceptional. It is also wonderful to know that you found such value in our rates and complimentary amenities. We are very grateful for your recommendation and look forward to your return.

Sincerely,

Vince Neale
General Manager
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California Hot Springs, California
1 review
5 of 5 stars Reviewed August 20, 2012

Stayed at the hotel w/ a club soccer team. DIdn't expect much. Reasonably priced. Received a room upgrade w/o even asking. Beautiful room!! Lots of space & beautiful furniture as well! Loved the pillows! Kids thought the room reminded them of Hearst Castle. Lots of traffic getting to games on the I-5 over the weekend. It was a parking lot. Front desk kind enough to give us directions via surface streets so that we would arrive at our games on time. Worked out perfectly! Thanks for going the extra mile!! It really made a difference!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, August 30, 2012
Dear Lindsay -

Thank you for your kind review and for choosing our hotel for your stay. We love making an impression on our guests with our European-inspired decor, so it is fantastic to hear that your children compared it favorably to Hearst Castle! We are always happy to assist our guests in getting around the area as easily as possible and I am pleased this made a difference in your travels to and from your various games. We appreciate your recommendation and hope you will think of us again the next time you are in the area.

Safe travels,

Vince Neale
General Manager
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Greenville, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2012

The hotel staff are very friendly and helpful. The morning breakfast is good and the lady cook remembers my face from trip to trip and welcomes me back warmly. The work out room has been upgraded and now includes more machines and room to do your workouts so it can accomodate more visitors at once (that was my previous complaint). I utilized the hot tub and pool each night :-) and they were clean and at appropriate temps. The rooms are large, clean and the beds are comfortable. I appreciate the microwave & frig, especially when I stay all week. Looking forward to a return trip in a few months.

Room Tip: You get a nice sitting area (couch) when you have a king bed.
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, August 30, 2012
Dear Sue -

It was wonderful welcoming you back to our hotel. Thank you for taking the time to review us once more. I am very pleased that the hotel has proved consistently comfortable and the service friendly. We are also excited to have been able to expand our fitness room recently to give guests more space and a greater variety of equipment. How wonderful that we were able to meet your needs exactly! We greatly appreciate your review and look forward to your next visit.

Many thanks,

Vince Neale
General Manager
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San Diego, California
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 19, 2012

LOcation - very close to the all attractions of laguna beach,

Property - well maintained, spacious room with all amenities, morning breakfast spread was good!

in the same complex you have a SUSHI place, Home town Buffet. within 1-2 miles you have other restaurants.

Final verdict - we LOVED it, will be back soon...

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Laguna Woods

Address: 24341 El Toro Road, Laguna Woods, CA 92653
Phone Number:
Location: United States > California > Orange County > Laguna Woods
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Laguna Woods
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Laguna Woods 3*
Number of rooms: 139
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel await you at Ayres Hotel Laguna Woods! Whether you’re here for a short visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Laguna Woods are impeccably appointed with a full suite of complimentary amenities including our signature double pillow top beds, flat screen TV’s, refrigerators, coffeemakers, microwaves well lit work desks and Wifi, iHomes, hairdryers, iron/ironing board, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast! Ayres Hotel Laguna Woods welcomes travelers to all of the exciting business, recreational, and entertainment attractions South Orange County has to offer. Surf, play, and lounge the day away at nearby, world famous Laguna Beach. Revive your wardrobe at the Laguna Hills Mall only one mile away. Also, be sure to check out the exciting night life at the Irvine Spectrum Entertainment Center where you can laugh at the Improv comedy club or play like a kid again at Dave & Buster's video arcade. ... more   less 
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Also Known As:
Ayres Laguna Woods
Laguna Woods Ayres Hotel

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