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“My favorite hotel in the area” 5 of 5 stars
Review of Ayres Hotel Laguna Woods

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Ayres Hotel Laguna Woods
2.5 of 5 Hotel   |   24341 El Toro Road, Laguna Woods, CA 92653   |  
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2 Nights - 20% Off!
Ranked #1 of 1 Hotels in Laguna Woods
GreenLeadersGold level
Connecticut
Top Contributor
657 reviews 657 reviews
48 hotel reviews
Reviews in 178 cities Reviews in 178 cities
716 helpful votes 716 helpful votes
“My favorite hotel in the area”
5 of 5 stars Reviewed March 25, 2012

My corporate HQ office is in Irvine, so I find myself coming to the area several times a year for weekly stays. My hotel of choice is the Ayres on El Toro.

The staff is always friendly and helpful (Nick, Marilyn, Asif) whenever I am checking in or out.

The rooms are very comfortable. On this stay, I was in room 362 which has a king size bed along with a couch. There is a microwave and small fridge. There is a sink area outside the bathroom. There is plenty of walking space in the room even with a work desk, coffee table, and another small table with two chairs.

The rooms are very quiet as well. On this stay, there was a family across the hall with a little baby. I could hear crying when I was in the hallway, but nothing when I entered my room and closed the door.

There are laundry rooms in case you need it. ($2 for soap, $2 for the washer, and $2 for the dryer).

There is a breakfast buffet room where they have complimentary breakfast every day. This includes make to order eggs MON-FRI as well as scrambled eggs, potatoes, and sausage/bacon everyday. Fabiola, Alex, and Aida do everything they can to make breakfast a pleasant experience. Besides the hot food, they have cold cereals, a waffle maker, freshed cut fruits, pastries, toast, and oatmeal along with oranges, apples, and bananas. You will also see the manager, Vince Neale come through with fresh pots of coffee asking cutomers if they want refills.

There is a nice lounge area with a natural gas fireplace to sit and relax.

Monday through Thursday, they offer a reception from 5 to 7 pm with complimentary beer, wine, and soda along with chips and sometimes cheeses, fruits, and vegetables.

All around the hotel halls and public rooms are very interesting paintings. So many of them are of Venice that when I went to Venice last fall, everything seemed familiar to me.

The building itself is in a U-shape forming a courtyard filled with tables and chairs. In the middle is a small pool and a jacuzzi that is gated and fenced for safety.

I find the location convenient. From the hotel down El Toro, it is only a 1 and 1/2 miles to the 73 toll road and 6 miles from the PCH in Laguna Beach. In the other direction on El Toro, it is about 2 miles to the 5. Before that is the Laguna Hills Mall with a lot of restaurants inside and out.

The hotel is located in Town Centre with a Hometown Buffet, Sushi Wok, and Sub shop restaurants. Across the street on El Toro is a Carl's Jr., Rite Aid, and a Stater Brothers grocery store.

I cannot say enough good things about this hotel. I would never hesitate coming back again and again.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
El Paso, Texas
1 review
5 of 5 stars Reviewed March 21, 2012

I stayed here for three weeks. The rooms are very nice. The staff was very friendly and attentive. The hot breakfast is a plus, very complete with omelettes, fresh fruit, sweets, coffee, juices, etc. The sweet smell of freshly made cookies annonced the evening reception from Monday thru Thursday. The location of the hotel is perfect. Close to the malls, nice restaurants, some even at walking distance and just about 10 mins to Laguna Beach. I could not resist the swimming pool and the jacuzzi either. I definately will stay again here with my family or work next time.

Room Tip: I would recommend the double bed with the in between wall. It has a spa tub.
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 27, 2012
Dear Salma37 -

Thank you very much for allowing us to host you for your extended stay in the area. It is wonderful to hear that you found everything from the accommodations to the location to the complimentary full American breakfast satisfying and that your overall stay was a comfortable one. Nothing pleases us more that to know we have provided the best possible hotel experience for our guests. Thank you again.

Sincerely,

Vince Neal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yardley, Pennsylvania
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 20, 2012

Everything was excellent, from the pleasant receptionists, to the room, to the scrumptuous breakfast. If you need a place to stay around Orange County, look no further and stay here.

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 26, 2012
Dear AfrTraveler -

Thank you for your very kind review and for choosing our hotel for your stay. I am pleased that we were able to make such a strong and exceptional impression with our service and various amenities. We take great pride in providing the best possible hotel experience for our guests, so it is wonderful to know that our efforts are appreciated. I will be sure to share your comments with the rest of the team here at Ayres Hotel Laguna Woods.

Sincerely,

Vince Neale
General Manager
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Cockney in Wrexham, North Wales
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 19, 2012 via mobile

Sometimes stay here when working at our corporate office. This is the third time I have stayed, normally for 6 days at a time. Staff are always very nice and always have time to talk to you.
The hotel is always nice and clean and very well presented. The pool looks very inviting but haven't had a swim as it's a little chilly when we stay in January.
The wireless internet is always working and is very fast. A real bonus when working away from home.
The gym is a little small though and you have to be lucky to get in at certain times. Early afternoon is always a good time though.
The managers reception in the early afternoon (Mon-Thur) is always a good time to chat over a beer and snacks.
The breakfast choice is first class and the manager comes around with coffee in the morning and has a chat with everyone. Nice personal touches like this make you want to come back.

Stayed February 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 23, 2012
Dear GavinBridger -

It was an honor having you as our guest. Thank you for sharing your experience on TripAdvisor and for your continued patronage. Nothing is more satisfying than knowing we have provided the best possible hotel stay for our guests, so it is wonderful to hear that service and amenities are consistently comfortable. As stated with our previous reviewer, our fitness room is going through an expansion that should be completed in the next month. This should allow more guests to utilize the room at once. We look forward to your next visit.

Safe travels,

Vince Neale
General Manager
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2012 via mobile

My company has us stay here when visiting the home office. Very nice rooms, helpful friendly staff. Great free breakfast, made to order omelets most mornings. Evening reception Monday - Thursdays. Dining and shopping nearby. Only downside I have found is the workout room is very small and all the equipment is in use if you don't get down there by 6 am.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 13, 2012
Dear CPatchlii -

Thank you very much for taking the time to share your experience on TripAdvisor and for staying with us. The breakfast team works very hard each morning to ensure guests have a delicious meal, so it is wonderful to know that their efforts are appreciated and I will be sure to share your comments with them. As to the fitness room, you will be happy to learn that we are currently working on an expansion that will bring three new pieces of cardio equipment to the fitness room as well as various mats and medicine balls. This project should be completed in the next month. Hopefully on your next visit you will have the chance to try out the new fitness equipment.

Warm regards,

Vince Neale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 6, 2012

We stayed here over a weekend recently because it was convenient to the memorial service we were attending, and due to the positive reviews. We also got a great weekend rate. We were very pleasantly surprised by the size and comfort of the rooms, the attractive furnishings and the amenities. We had a third-floor double queen room, while my brother had even more spacious king room.The beds were great and we slept well. No problems with the heating & ventilation. The reception desk was very helpful, particularly when I had trouble printing out our airline boarding passes on the lobby computer. Parking was convenient and afforded quick access to the nearest elevator. The breakfast is one of the very best we've had in a hotel--they must really be busy during the business week!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 13, 2012
Dear Escargo1-

Thank you very much for taking the time to let fellow travelers know about our hotel. I am so pleased you chose us for your stay and that the room and amenities, such as the complimentary full American breakfast, made for a convenient and enjoyable experience. I work with a wonderful group of people who take great pride in providing the very best for our guests, so I will be sure to share your experience with them. Thank you again. We look forward to your next visit.

Safe travels,

Vince Neale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2012

We were delighted with our room, the comfy kingsize bed, great pillows, lovely decor. Enjoyed breakfast each morning, the friendly staff and the temptation of freshly baked cookies each evening!

Room Tip: 3rd floor insures you won't have 'heavy' footed people waking you up. Ask for a room wit...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, March 13, 2012
Dear Cheryl -

Thank you so much for choosing Ayres Hotel Laguna Woods for your stay. I am glad to know that we were able to provide you with a comfortable and convenient hotel visit. We strive exceedingly hard to ensure we provide the best possible accommodations and service for our guests, so I am happy your experience was such a positive one. I hope we will have the chance to welcome you back very soon.

Warm regards,

Vince Neale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Laguna Woods

Address: 24341 El Toro Road, Laguna Woods, CA 92653
Phone Number:
Location: United States > California > Orange County > Laguna Woods
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Laguna Woods
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ayres Hotel Laguna Woods 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel await you at Ayres Hotel Laguna Woods! Whether you’re here for a short visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Laguna Woods are impeccably appointed with a full suite of complimentary amenities including our signature double pillow top beds, flat screen TV’s, refrigerators, coffeemakers, microwaves well lit work desks and Wifi, iHomes, hairdryers, iron/ironing board, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast! Ayres Hotel Laguna Woods welcomes travelers to all of the exciting business, recreational, and entertainment attractions South Orange County has to offer. Surf, play, and lounge the day away at nearby, world famous Laguna Beach. Revive your wardrobe at the Laguna Hills Mall only one mile away. Also, be sure to check out the exciting night life at the Irvine Spectrum Entertainment Center where you can laugh at the Improv comedy club or play like a kid again at Dave & Buster's video arcade. ... more   less 
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Also Known As:
Ayres Laguna Woods
Laguna Woods Ayres Hotel

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