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“NOISY property, if you like to have your windows open - filthy carpets” 3 of 5 stars
Review of Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

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Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County
3.0 of 5 Hotel   |   23175 Avenida de la Carlota, Laguna Hills, CA 92653   |  
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Ranked #3 of 4 Hotels in Laguna Hills
Murrieta
Top Contributor
174 reviews 174 reviews
38 hotel reviews
Reviews in 70 cities Reviews in 70 cities
100 helpful votes 100 helpful votes
“NOISY property, if you like to have your windows open - filthy carpets”
3 of 5 stars Reviewed January 31, 2012

This hotel sits right next to a very busy freeway. If you like to work/sleep with your windows open, this is not the hotel for you. The carpets were filthy; there were 3 separate stained areas (one red, one brown, and one black). The ice bucket had not been emptied from the former visitor; yuck! The room felt cramped, but perhaps that was because I was in a Residence Inn the night before. I would not stay here again.

Room Tip: I had a room the furthest away from the freeway, and it was still noisy. I don't know that ther...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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104 reviews from our community

Traveler rating
    32
    38
    21
    6
    7
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32
15
7
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Salt Lake City, Utah
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 27, 2012

I stayed at the Courtyard by Marriott in Laguna Hills from January 25 to 27 in room 306. As always, Marriott delivered a quick check in, a clean room, and perfect service. This is why I am a loyal Marriott customer!

Room Tip: The front kiosk will always do their best to accomodate your needs. Don't hesitate to ask!
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Easton, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2012

Drove in from Vegas to spend the weekend in Laguna and really lucked out with this place. Friendly staff was very helpful upon check-in. Room was modern, clean and quiet. We were on opposite side of the freeway and didn't hear any noise at all the entire night. Since we got in late, we ate at the hotel that night, lite fare, not bad at all and reasonably priced with excellent service. Short drive to Laguna Beach. For the price, we were very satisfied with our stay and would definately go there again.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Granite Bay, CA
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 13, 2012

Stayed three nights 12/29/11 to 1/1/12. We had a wedding to attend down the road in San Clemente about 25 minutes away. Occupancy was very low. I'd say 15% to 20% of the parking lot was used. Located next to the freeway, you will some noise, but it could have been worse. At a hundred dollars per night you can't expect greatness anymore and that's what we got. This was a clean hotel, so no complaints there. The staff was nice, even if not helpful. The first night was noisy, like they were carrying out some kind of repair on our floor, like hammering. We put up with it and tried to sleep. The next morning staff said they weren't doing any work, so who knows what it was. Night two was okay, but night three was New Years Eve. We celebrated early and were in bed by 11:00 pm. We awoke at midnight to hear fireworks, etc. and expected something like that. What we didn't expect was yelling and crying from across the hall. About 2:30 a.m. it sounded like a domestic dispute situation and a young girl was crying, so we called the front desk. A person came up and knocked on their door, but no one answered, so the hotel staff left. More yelling but they finally quieted down, but we had only one good night's rest out of three. We asked for an adjustment of one night's stay when we left, but were told a "manager" was not in until January 3rd. When my wife called them, they were argumentative and said we should have expected noise on New Year's Eve. Okay, but we were there three nights and two of them were much less than restful. They eventually gave us back a night, but she had to talk to three people on different days before it was resolved.

The Wi-fi worked well, but the free morning coffee in the Lobby was pretty bad--too weak and not good tasting compared to ordinary Starbucks brewed coffee. The snack shack in the Lobby was filled mostly with junk, so not a lot of relief there. The good news is restaurants are plentiful not far away. With restful nights this would have been just an okay place if you want an inexpensive place to stay, but it's no resort, so don't expect that.

Room Tip: Ask for a room away from the freeway.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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durango, colorado
1 review
5 of 5 stars Reviewed December 11, 2011

Stayed at this hotel thursday-sunday and it's quiet during the weekends. more of a business person hotel but that works for me! was a little disappointed to hear the highway traffic at first but everything else made up for it. The entire place is very clean, staff is friendly and the food at the starbucks/ lobby restaurant is good. I ate there all three nights because I didn't feel like going anywhere- great variety and yummy food. Exercise room is nice too.

Room Tip: ask for a room on the pool side to avoid so much noise from highway.
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  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 1, 2011

Stayed here for two nights this week. Hotel was what I expect from an updated Courtyard with their new lobby look. Starbucks in lobby and some interesting food items available. Young lady at the front desk was very cordial and helpful. Room was clean and modern. Location is excellent for getting to the highway. Fellow at the food counter in the evenings is an incompetant slouth....made me wait for 30 minutes before even STARTING my food request...so I asked him to credit my account. On the contrary, the young lady in the morning at this same counter was enthusiastic and provided quick service. Would definitely stay there again.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 14, 2011

very nice property newly renovated and right off of the interstate. Rooms can be loud, but decor is very new, nice and clean.

Room Tip: ask for rooms on backside
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County

Address: 23175 Avenida de la Carlota, Laguna Hills, CA 92653
Location: United States > California > Orange County > Laguna Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Laguna Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Laguna Hills Irvine Spectrum/Orange County 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard By Marriott Laguna Hills Irvine Spectrum/Orange County Hotel
Courtyard Laguna Hills
Laguna Hills Courtyard
Laguna Hills Marriott

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