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“Good place to stay” 5 of 5 stars
Review of Laguna Hills Lodge

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Laguna Hills Lodge
2.5 of 5 Hotel   |   23932 Paseo De Valencia, Laguna Hills, CA 92653   |  
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Hotel amenities
Ranked #1 of 4 Hotels in Laguna Hills
Louisville, Kentucky
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Good place to stay”
5 of 5 stars Reviewed March 26, 2013

If you are visiting the Laguna Hills/Laguna Woods area this is a good place to stay. Helpful, friendly staff. Rooms are clean and neat. Location is easy to get to, right off the interstate. Restaurants are close by

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    192
    110
    34
    12
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 26, 2013

The rooms are consistently clean and comfortable. In-room coffee maker, in-room mini-fridge, in-room microwave are much appreciated amenities. Several treadmills available, and a small pool.

They take meticulous care of their garden areas, and common areas as well Spacious sink area outside the bathroom, but bathroom is very small. Business travelers who want to get an early start won't be able to take advantage of the free breakfast, because it doesn't open until 7AM.

At their price point, the Laguna Hills Lodge is a value unmatched by any other property in the area.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2013 via mobile

We tried to get an early check into this hotel at 1 PM in the afternoon. We spoke to the front desk manager who said that the earliest check-in would be at 3 PM but we asked if we can get in earlier because we had a handicapped person with us and a baby. The manager said he would talk to the service manager who promptly returned with a "no 3 PM, everybody from the service staff is going to lunch at that time". Later after we checked in we tried to sleep on the mattresses and we absolutely could not sleep because they were extremely hard. We ended up going up the street to the Marriott that very night and getting a refund for hotel stay through hotels.com who were very good to us.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna_Hills_Lodge, General Manager at Laguna Hills Lodge, responded to this review, March 28, 2013
Thank you for your feedback. You mentioned that you wanted to check in two hours early at 1:00 PM. Our guest check-out time is at 11:00 AM. With our very strict cleaning and inspection process, and when hotel occupancy is high, it is very difficult to check a guest in that early. We assure you that we try to accommodate guests whenever possible. We apologize for the inconvenience.

Regarding our beds, we provide medium firm mattresses. All of us are Goldilocks, wanting the "just right" mattress! We can say that most of our guests are very pleased with our mattresses.

We regret that you did not enjoy your stay with us. Please accept our apology.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zillah, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2013

I recently stayed for a week at this establishment. I could definitely tell that the owners took pride in their establishment. The room was clean and very nice. The bathroom had a shower/tub combination and I can truthfully say that you could get "wet" in the shower. Good water pressure, very nice tub/shower enclosure. Beds were very comfortable. Room had a flat screen t.v. with 60 cable channels. There was a free in-room safe, free wi-fi for the laptop. The free continental breakfast was very good and nice to have available. Our room was located on the street side. It was a busy street, but didn't seem to notice traffic noise. There is a fire-department just down the road, but did not notice sirens after we went to bed. Overall, very positive experience. Nice location for theme parks and beaches. Definitely would stay here again!

Room Tip: Rooms on the court-yard side may be quieter if you are concerned about traffic noise.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 17, 2013

I just recently stayed here for 1 night. The place is an older establishment, but you cna tell thye ahve tried hard to keep it up to date. The rooms are clean, with modern amenidities, such as flat screen TV and coffee maker, lotion, shampoo, etc. The staff were helpful and friendly and the continental breakfast was fine. I would stay there again

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa, USA
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2013

Don't let the somewhat dated facade discourage you from checking this place out. The rooms are reasonably sized and clean. WiFi worked well, lighting in room was good. But what really won me over warren the towels. Thick, luxurious bath towels and a good shower are the true test for me and this place passed with flying colors.

Free breakfast (didn't try it) but no restaurant. Lots of restaurants close by.

Don't get me wrong, this isn't the Ritz Carlton at Laguna Nigel. But it is a good place to stay for business travel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stopped at this Hotel on our way south from John Wayne Airport. The hotel was easy to find, close to the Freeway but set back enough to be quiet.
The reception staff were efficient and friendly and gave us a lovely king bed room on the top floor.
Although the wallpaper showed some wear and tear in a corner, the furnishings were attractive, the bed comfortable and the linens and towels spotless and white.
Everything functioned as it should and the water pressure was excellent.
The staff at the reception were able to make several recommendations for restaurants in walking distance so that we didn't have to drive in an unfamiliar area after dark.
They offered us the AAA discount before we had even asked.
There was a small pool which we didn't use as the night was cool, but there were children there who clearly enjoyed it.
The price was reasonable and included a continental breakfast. The food was fresh and served in a pleasant environment.
Other than the breakfast room there was no restaurant nor room service.
WiFi was included and the connection speed was excellent.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laguna Hills Lodge

Address: 23932 Paseo De Valencia, Laguna Hills, CA 92653
Phone Number:
Location: United States > California > Orange County > Laguna Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Laguna Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Laguna Hills Lodge 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Located in the heart of southern coastal Orange County, the Lodge assures our guests convenience and personal attention to detail from our dedicated and experienced staff. Newly renovated guestrooms include the following complimentary amenities: continental breakfast, parking, high speed internet and Wi-Fi access, coffee service, local phone calls, microwave, refrigerator, hairdryers and irons. Enjoy our large swimming pool, whirlpool, fitness center and Finnish saunas. Easy access to Southern California attractions, shopping and business centers. ... more   less 
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Also Known As:
Laguna Hills Hotel Laguna Hills

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