Booked by phone way in advance of arrival and paid $525 a night for the supposed, premium, oceanfront tower, corner King Room. Reservationist lied to me about room type, location and amenities. Front desk tried to fix things but was slow. Got home after vacation, and checked their price online and found this room was going for the mid $300s. No one offered a price deduction while I was there and I figured I was overcharged around $400. (2 night stay). The pluses, staff was super friendly and helpful. Restaurant was outstanding. Location was unbeatable. Negatives, only expensive valet parking available, rooms lacked adequate heat, no AC at all, no refrigerators in rooms, grossly overpriced rooms with comparable properties, Spa has only one toilet and only 2 sinks in the womens side, not a real serious Spa. This property has so much potential but is handicapped by numerous minor negative drawbacks.
- Also Known As:
- The Surf And Sand Hotel Laguna Beach
- Surf And Sand Hotel
- Surf Sand Hotel
- Surf And Sand Resort
- Official Description (provided by the hotel):
- Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more less
- Reservation Options:
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