We went to stay at the Surf and Sand to celebrate our 18th anniversary. I had booked a room though a 3rd party wholesaler (big mistake). I thought that we had confirmed reservations, however, when we got to the hotel we found out that there were no reservations in our name! To make things worse, the hotel was sold out for the room that we had requested. The hotel manager was extremely accomodating and spent 1 hour researching what had happened to our reservation. When the error was found (not the hotels fault at all) she did everything she could to make it up to us. She put us in the 2 bedroom penthouse suite for the night! Incredible views and room! We travel all over the world, but I have to say this was the best room we have ever stayed in! We were in heaven. The next day while we were enjoying the beach, my son was stung by a bee. Again the Surf and Sand staff was there to help us! An employee with a first aid kit and the head of security for the hotel came down to make sure that my son was taken care of. After he was treated, they brought him over some candy and an ice cream shake! He felt much better. Then when we got back to our room, they sent over warm chocolate chip cookies and a glass of milk just to make sure that he was feeling all right! I couldn't believe all the attention and care that we were receiving! We felt like celebrities. The hotel location, service and amenities cannot be beat! The hotel is quaint and intimate and I doubt we would ever be treated like this in a larger hotel. We would definitely stay at the hotel again!
- Official Description (provided by the hotel):
- Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, BookIt.com, EasyToBook, Despegar.com, TripOnline SA and Jetsetter so you can book your Surf & Sand Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Surf And Sand Hotel Laguna Beach
- Surf And Sand Hotel
- Surf Sand Hotel
- Surf And Sand Resort