We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Breathtaking views” 5 of 5 stars
Review of Surf & Sand Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Surf & Sand Resort to your Saves list
Surf & Sand Resort
4.0 of 5 Resort   |   1555 South Coast Highway, Laguna Beach, CA 92651   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Ranked #4 of 22 Hotels in Laguna Beach
White Plains, New York
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“Breathtaking views”
5 of 5 stars Reviewed April 9, 2013

This is a wonderful resort that could be stellar with a few tweaks. In for a conference, we added several days to make it a vacation. We were not sorry. The resort is right on the Pacific Ocean. While all rooms overlook the ocean, the best rooms and unobstructed views are in The Tower. The balconies provide place to sit and watch the wonders of nature. The rooms are spacious, well appointed, clean, and very comfortable. The bed is great; we slept as well as at home. The restaurant (Splashes) is quite good as well. We used the spa which was luxurious. A superb massage. Guests can enjoy the beach, pool, or balconies. With all that is wonderful, a couple of odd things kept this from being idyllic. The bathroom is fine, but the showers are oddly configured and hard to get into. A warning: Always use your room card to indicate need for privacy or cleaning; housekeeping is outstanding but vigilant, and they knocked on our door before 9 am and after 9 pm until we got it! The pool is very good, but extremely loud music made it impossible to enjoy on two different days. We requested it be lowered, and were told it was set at a particular volume and could not be adjusted. Huh? But these annoyances aside, it is a wonderful place and we will return.

Room Tip: If you can afford the high rates, definitely go for a room in The Tower. Or request an upgrade as w...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

883 reviews from our community

Traveler rating
    592
    151
    70
    38
    32
See reviews for
196
387
24
107
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chantilly, Virginia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed three nights at this amazing hotel in a ocean view room. It was amazing and the sound of the surf lulling us to sleep was incredibly relaxing. The furniture is very comfortable and the sheets were impossibly soft. I found the shower well appointed, but awkward in size. The bathtub hd sand in it from a previous guest when I went to use it. Staff was excellent and friendly, from the maids to the desk staff. There is a wonderful area off the lobby for sitting for coffee in the mornings with views of the ocean or for evening cocktails on the weekend nights.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, California, USA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2013

Room location on this particular visit was least desirable. Stay away from the 400 building. We still had a great room and terrific ocean view. We had hot water issues and Wi-Fi reception issues in our room. Probably because we were so far away from the main building. The comp happy hour was wonderful good appetizers and people watching. The splash bar is a dive. We recommend the "wine gallery" just half a mile south of the property great place! Breakfast at "Penguins". A 50-year-old mom-and-pop breakfast and lunch joint.

All and all we just love surf and sand and will be back again :-)

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Massachusetts
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 3, 2013

My personal recommendation, stay elsewhere. The rooms are musty, dingy and dirty. I have stayed at this hotel on business a number of times. Over the last two years, things have deteriorated considerably. The rooms need updating. They are musty and the walls and baseboards are dirty. There was leftover seeds and crumbs on the floor next to the bed when I checked in (after waiting for hours). The manager, Victor left me with the impression that their hands are tied and they really can't do anything to help (he did call me later and mentioned he bribed another guest to swap rooms with me - this sounded so outrageous I declined). The least they could do is clean the rooms. My last room was right in front of the pool. It was loud without a view. If you find yourself on the first floor, be sure to request a change. If you were smart, stay elsewhere. Stay in a nicer hotel and make Laguna a day trip.

Room Tip: If you find yourself on the first floor, I recommend requesting a change. The room I was in felt li...
See more room tips
  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf_and_Sand_Resort, General Manager at Surf & Sand Resort, responded to this review, April 6, 2013
Dear Valued Guest,

I would like to sincerely apologize for your recent experience at Surf & Sand Resort and would appreciate the opportunity to speak with you personally.

In addition, we would love to have you back as our guest and have you experience the service and amenities we are noted.

Please feel free to contact me directly at 949-793-8054 or via e-mail at jbear@jcresorts.com.

Sincerely,
Joanna Bear
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas
1 review
5 of 5 stars Reviewed April 2, 2013

We have stayed at this hotel many of times and it has always lived up to our expectations. My husband and i have stayed at nice hotels all over the world, and this is truly our favorite. It is complete California paradise. We stayed here 2 weeks ago to kick off my daughters spring break and just like always, it was hard to get in the car to drive home. i have to say that this was def one of our most memorable! My daughter got to see dolphins, a whale, starfish, manta ray and even a seal that came up out of the waves to greet us. Those are things that she nor us, will ever forget. The pool is beautiful and actually where my daughter learned to swim years ago! The staff are amazing. Anything you need or want.. they're on it. We have stayed at the montage a little ways down the road, and while it's beautiful as well... it doesn't stand a chance to surf and sand. My husband and i are going to be celebrating our 10th year anniversary in may and had originally decided to stay somewhere else. But after going back 2 weeks ago, we both realized that surf and sand was the place to celebrate. It's where we have made our most cherished family memories and will continue to make more.... Cheers!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trophy Club, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 31, 2013

Surf and Sand is a hidden gem on the West Coast. If you were driving down PCH and were not specifically looking for the hotel you would never see it. The service at the SS is TOP notch. Everyone is very accommodating. My wife and I spent 3 nights there and our entire stay was hampered by the fog that literally just sat right on the coast line. We made the best of it and hung out by the heated pool and had plenty of drinks at Splashes on the glass. A great spot for couples or families in my opinion. The rooms are small but when you are beach front who cares. All the amenities you need is right there for you. Will definitely be back.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson. az
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed March 28, 2013

The Surf and Sand has an incredible location, cannot say enough about falling asleep to the sound of pounding waves. Service from everyone and food was great, even room service was prompt and very good. The room itself had much to be desired especially for the price of almost 700.00 a night. The surround of the bedskirt was torn, the carpet spotted in the first room we were taken to, the second room did not fair much better as the bedskirt was also torn( maybe from the sun....if they used proper material such as sunbrella I doubt they would have as much damage) and the carpet looked like it needed a good cleaning, the bathrooms and rooms are very outdated ....mold around areas in the bathroom. I really was expecting much more for the price of the room . I have to say I was really disappointed...again I have to commend the service it was impecable.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Surf & Sand Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Surf & Sand Resort

Address: 1555 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Laguna Beach
#3 Spa Hotel in Laguna Beach
#3 Romantic Hotel in Laguna Beach
#3 Business Hotel in Laguna Beach
#5 Family Hotel in Laguna Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Surf & Sand Resort 4*
Number of rooms: 165
Official Description (provided by the hotel):
Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Jetsetter and Tingo so you can book your Surf & Sand Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Surf And Sand Hotel Laguna Beach
Surf And Sand Hotel
Surf Sand Hotel
Surf And Sand Resort

Owners: What's your side of the story?

If you own or manage Surf & Sand Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.