The valet greets you quickly and eager to help. Quick check in. Maid service accomodates you with whatever you need. The view is the best in town. The room was very big and very clean. The bed was a little soft. The decor is very homey and up to date. It's perfect if you like to be seranded by the crashing surf. Stayed on the third floor - end unit right above Splashes restaurant. Enjoyed the live music from our room that came from the restaurant for a few hours. The soaps and shampoo's were gentle on our skin and they came packaged with novel positive quotes-(loved that little bit of poisitivity) little reminders about love and life. Splashes is always great for dinner. This time we had breakfast there-it was good but the service was a just a little unorganized. The servers and hostesses were pleasant and happy to accomodate, so if they forget something just ask. We did and it was no big deal. They have activities all week and weekend long like yoga and build your own sunday as well as activities at the pool. Visit the gift shop before you leave it's terrific! The location was awesome-close to down town Laguna Beach. You can walk to shops and galleries or great restaurants.