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“Seranaded by the surf” 5 of 5 stars
Review of Surf & Sand Resort

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Surf & Sand Resort
4.0 of 5 Resort   |   1555 South Coast Highway, Laguna Beach, CA 92651   |  
Hotel amenities
Ranked #4 of 22 hotels in Laguna Beach
Mission Viejo, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Seranaded by the surf”
5 of 5 stars Reviewed March 24, 2013

The valet greets you quickly and eager to help. Quick check in. Maid service accomodates you with whatever you need. The view is the best in town. The room was very big and very clean. The bed was a little soft. The decor is very homey and up to date. It's perfect if you like to be seranded by the crashing surf. Stayed on the third floor - end unit right above Splashes restaurant. Enjoyed the live music from our room that came from the restaurant for a few hours. The soaps and shampoo's were gentle on our skin and they came packaged with novel positive quotes-(loved that little bit of poisitivity) little reminders about love and life. Splashes is always great for dinner. This time we had breakfast there-it was good but the service was a just a little unorganized. The servers and hostesses were pleasant and happy to accomodate, so if they forget something just ask. We did and it was no big deal. They have activities all week and weekend long like yoga and build your own sunday as well as activities at the pool. Visit the gift shop before you leave it's terrific! The location was awesome-close to down town Laguna Beach. You can walk to shops and galleries or great restaurants.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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English first
Las Vegas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

Just spent our first family vacation here. It was absolutely amazing. We have stayed here a few times before and we never once have been let down. The staff is always so accommodating and welcoming. They have turned us on to some amazing hot spots in town. The rooms are spotless and very well maintained. If you don't like getting covered in sand and still want to lay out and enjoy the weather their pool is amazing. We have stayed at many other hotels in Laguna and there isn't a hotel that can even come close to their "standards". It's was always our couples retreat and this trip we brought along our 8 month old. They set us up with a very nice crib and were very helpful in anything that we needed.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf_and_Sand_Resort, General Manager at Surf & Sand Resort, responded to this review, March 23, 2013
Dear Valued Guest,

It is always a pleasure to hear such wonderful feedback from our repeat guests.

Thank you for taking the time to share your comments and we look forward to many future returns!

Sincerely,

Joanna Bear
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2013

My wife and I stayed here for two nights for her birthday getaway. We had a Surfside King room right over the sand, The furnishings were very nice and the balcony was great but the room was not exactly spacious. If I stayed here again I would get a suite as the room felt a little cramped. The staff was excellent and very helpful and service in the restaurant was excellent. The location couldn't be better both for beach access and for walking around town.

The bed and linens were excellent and very comfortable as were the patio furnishings. The single biggest annoyance was the shower. Instead of a shower curtain or sliding door there is a single pane of glass that covers half the tub and is hinged at the wall to swing in and out. The problem is that because the pane isn't attached to the tub at the bottom water runs down it and onto the floor. There is simply no way to shower without ending up with a huge puddle on the floor right in front of the toilet. It takes the shower mat and a towel to sop it up. The worst shower desihn I have ever seen.

Room Tip: Get a suite. The rooms are not very spacious.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf_and_Sand_Resort, General Manager at Surf & Sand Resort, responded to this review, March 23, 2013
Dear Valued Guest,

I am happy to hear you enjoyed your recent stay with us at Surf & Sand Resort!

I am sorry the size of our Surfside King Room did not meet your expectations. It is our smallest room product. For future consideration, both our Towers King and Seaview King rooms are larger and more spacious, as well as our suites.

Thank you again, for your kind words regarding rest of your visit.

Sincerely,

Joanna Bear
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2013

I booked this hotel for my fiancé's birthday getaway and it was beyond my expectations! All of the rooms have an ocean view and the waves literally crash under your balcony. The happy hour at the bar had a great view of the sunset and a great drink list. There are restaurants in walking distance but you almost don't want to leave the hotel because it is so beautiful. If you're looking for a romantic getaway this is your place!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf_and_Sand_Resort, General Manager at Surf & Sand Resort, responded to this review, March 23, 2013
Dear Valued Guest,

Thank you for sharing your feedback regarding your recent stay at Surf & Sand Resort.

I am thrilled to hear your fiance's birthday was a success! And you enjoyed our amenities and services.

We hope to see you in the future for more celebrations!

Sincerely,

Joanna Bear
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 18, 2013

You are right there ... over the breaking waves on the beach. How amazing! And if the sound of the breaking waves is too loud ... they have ear plugs in each room. WOW! It doesn't get any better than this. I love seeing the wild birds, the dolphins, the seals and other ocean animals from our balcony. We have been making trips to the Surf 'n Sand since the 1990's.
The customer service is exceptional. Our requests were expediently fulfilled. Everyone on the staff is so friendly. The morning brewed coffee is strong ... and free! The barrista shop is accommodating with such friendly people!
It's only a 15 minute walk into the Laguna Beach Village ... an easy walk ... or convenient free trolley ride away.
The outdoor fire pit is very enjoyable. The pool is remarkable with helpful attendants. During the summer the s'mores outside pit is popular ... and delicious.
We love the breakfast at Splashes, too.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

We have been to Surf and Sand for the past 3 summers with our kids. We absolutely love it. It is pricey, but it is something we look forward to and plan for all year, despite the price. The pool area is wonderful, with the beach only steps away. Although we have always traveled with kids, I can see how there are areas around the pool just for adults, and would be very relaxing, facing the ocean. One of the best things for a busy mom like me is towels! :) I love that all the beach towels are right there at your fingertips, along with beach chairs, and even some sand toys for the kids. You are able to just tell one of the staff members how many chairs and umbrellas you want on the beach, and it's done. It is so convenient and saves me lots of time setting all that up for my big family. When we finish at the beach, we don't have to pack up our stuff, just walk back to our room to change for dinner. Lovely! It's the little things like that that are so helpful. It's a beautiful place, and our family slips into a nice routine of relaxation while there. Don't miss the spa. I had a couple of wonderful massages.

Room Tip: We prefer the rooms overlooking the beach, not the pool. One day we'd like to try the penthouse...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 7, 2013

If you like the sound of crashing waves a few feet from your room, this place is for you. It's a wonder the place hasn't been claimed by the sea, but it has been here for decades so who am I to guess! The food at Spashes restaurant is outstanding...especially the Brussel sprouts. Odd but true. The staff is attentive and very pleasant all around. The rooms in the north building are slightly cheaper and newer. Go for those.

Room Tip: The ocean front rooms are more expensive but worth the extra dough. Try the newer north building on...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf & Sand Resort

Address: 1555 South Coast Highway, Laguna Beach, CA 92651
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Laguna Beach
#3 Romantic Hotel in Laguna Beach
#3 Spa Hotel in Laguna Beach
#3 On the Beach Hotel in Laguna Beach
#5 Family Hotel in Laguna Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Surf & Sand Resort 4*
Official Description (provided by the hotel):
Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more   less 
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Also Known As:
The Surf And Sand Hotel Laguna Beach
Surf And Sand Hotel
Surf Sand Hotel
Surf And Sand Resort

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