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The Surf and Sand Resort: Traveler Reviews

4.0 of 5
1555 South Coast Highway, Laguna Beach, CA 92651
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The Surf and Sand Resort
Ranked #4 of 23 hotels in Laguna Beach
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527 reviews from our community

Traveler rating
    339
    93
    42
    26
    27
See reviews for
Families
119
 
Couples
221
 
Solo
15
 
Business
60
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Granbury, Texas
1 review
“PERFECT DESTINATION FOR BUSINESS CONFERENCES”
5 of 5 stars Reviewed January 4, 2013

Our company has held two conferences a year for the past 30 years. Our attendees are highly educated, discerning professionals who look forward to coming to the Surf & Sand each year. Many come back during the year and bring their families for a holiday. The ocean views from beautifully appointed rooms are picture perfect. You actually hear the ocean waves crashing on the beach. The sunsets are breath taking. The Surf & Sand is large enough to accommodate large groups and small enough to have friendly, helpful staff. Many of the staff members have been with the Surf & Sand for several years. They take personal pride in their service to each guest. The conference rooms are elegantly decorated while providing modern, technical setups for professional presentations and personal electronic devices. The conference meals are outstanding in presentation, freshness and taste. Atmosphere and service are definitely five star!!

Room Tip: There are no bad rooms!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carolyn F about The Surf and Sand Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
“First Class Destination with a personal touch”
5 of 5 stars Reviewed January 2, 2013

Our family stayed at Surf and Sand this past week and had an amazing time.

This has to be one of the coolest places to stay. I believe every room faces the ocean and has views that are all beautiful. It is so close to the water that every room comes equipped with ear plugs. However, you don't need them because they must have installed sound proof sliding doors to every balcony. We spent a lot of time on our balcony just watching in awe. We saw dolphins several times...we watched one of the most beautiful sunsets...very relaxing!

The room is decorated with a designer's touch. The beds were extremely comfortable, bathrooms very elegant, and inviting balcony.

If you are travelling with children, ask them about their "smores". They bring in a very small tent to your room with children's sleeping bags. The kids loved to sleep in here for a night....and they also bring prepared smores to your room.

The girl at the front desk "Melissa" was super nice and we bumped into the Assistant Hotel Manager Joanna Bear twice during our stay. On the second trip, she remembered our names and treated us to a cup of coffee in the gift shop (where my wife proceeded to buy some of the very neat ornaments). The bellman and doormen are all very nice. Every time we drove away, they filled our cup holders with a bottle of FIJI water for the trip.

We will definitely return to this property. I HIGHLY recommend it to anyone considering a first-class destination that will provide a top notch level of personal touch. FIVE STARS in my book.

Room Tip: I think every room here faces the ocean. I wouldn't say there is a bad room in the entire hotel...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jason W about The Surf and Sand Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surf_and_Sand_Resort, General Manager at The Surf and Sand Resort, responded to this review
January 9, 2013
Dear Valued Guest,

Thank you so much for taking the time to share your feedback on TripAdvisor. I am thrilled to hear you had a great stay with us and I will be sharing your comments with our team.

We look forward to your next stay with us!

Sincerely,
Joanna Bear
Assistant General Manager
Surf & Sand Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
116 helpful votes 116 helpful votes
“Loved our stay on New Year's Eve”
5 of 5 stars Reviewed January 2, 2013

I was able to obtain an aweome promotional rate by responding to an online offer on "Black Friday and Cyber Monday". I was surprised that the offer even included New Year's Eve. Arrived early and Melissa at the front desk was gracious and extended an early checkin and Jennifer gave us an appreciated late checkout on New Year's Day. Our room was absolutely gorgeous with a breathtaking view. We were even given a small bottle of champagne in a pretty wine cooler in the early evening in our room to toast the New Year. I was told that all rooms received this -- what a treat. The onsite restaurant, Splashes, was very good with a great wait staff and hostess.
The hotel was beautifully decorated for the holidays. My husband and I love the Surf and Sand and we both agreed to come back soon. In my opinion it is very romantic and we love to hear the crashing of the waves while in our room.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DTierman about The Surf and Sand Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVENTURA
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“JUST PERFECT, LOVED EVERYTHING!”
5 of 5 stars Reviewed January 2, 2013

I cant imagine there is a better place to experience Laguna Beach like the Surf and Sand Resort.
First of all the staff is very polite, attentive, courteous, friendly and helpful. The attention to detail blew my mind. When I wanted the car, I didnt even have to give them a ticket or anything... they knew exactly which car was mine... everyone always greeted me by my last name... and with a friendly smile! The room? well.... OCEAN FRONT.... gorgeous... I could hear the crash of the waves at night... AMAZING.... felt Iike a meditation room! LOOOOVED it. I want to go back! I recommend it 100%

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelsLisa about The Surf and Sand Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“What a sunset!”
5 of 5 stars Reviewed December 31, 2012

Just went to Laguna last week before the holiday. Just have to say what a great experience i had. The service was very attentive and welcoming- always asking if i needed anything first. Front Desk, Concierge, Valet and server at the bar- extra credit.
Facilities and food -fantastic.
And the hotel is in a perfect location- directly on the beach and close enough to walk downtown while wandering in/out of shops and art galleries.
I can still hear the waves crashing while i watch the orange and purple sunset from my balconey dip below the water line and watch the surfers as they try for that perfect ride.

Room Tip: all rooms are fantastic as they face the ocean...corner rooms may be a little more.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sarah O about The Surf and Sand Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Surf and Sand Resort

Also Known As:
The Surf And Sand Hotel Laguna Beach
Surf And Sand Hotel
Surf Sand Hotel
Surf And Sand Resort
Address: 1555 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Region: United States > California > Orange County > Laguna Beach
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Laguna Beach
#2 Business Hotels in Laguna Beach
#2 Family Hotels in Laguna Beach
#2 Romantic Hotels in Laguna Beach
#2 On the Beach Hotels in Laguna Beach
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
For 60 years this incomparable setting on the Laguna Beach coastline has been sought out by people looking for the perfect getaway. The resort has flourished over time, but the reason people visit us has remained the same. ... more   less 
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