My wife ( who is handicapped/disabled) and I stayed for 16 nights including the Christmas period. As the average stay by Americans is under a week this was a long stay by comparison.The Hotel was excellent as were the staff. This is a UK standard 4 star hotel but without a restaurant or bar. This was not a problem however as there are numerous bars and restaurants a short walk away.Our package included a continental breakfast and as we were staying for 16 breakfasts we asked that the "menu" was mixed up a little to give us more variety. This was not a problem to the Hotel who did everything possible to make our stay as comfortable as possible.Breakfast was served to the room and always on time,coffee was available from reception from early morning. We stayed in room 420 which was adapted with a walk in shower etc. The room was excellent and the bed extremely comfortable.The only thing stopping us from giving an excellent rating is the parking charges. We knew before we travelled that this is normal at this type of hotel but as my wife was handicapped/disabled we had hoped that the charges may have been reduced a little. It was 29 dollars ( £18 a day) to park in a half empty car park per day. We can understand these charges in high season when parking is at a premium but were a little disapointed to have to pay this amount at this time of year.Our Travel agent did contact the Hotel in advance to see if there was any leeway but had no success.
Other than the Parking this was a great hotel with great people working in it. We would certainly visit again - and put up with the parking charges!
The American hospitality and customer service was memorable.
- Official Description (provided by the hotel):
- Top 5 rated Laguna Beach hotel on Tripadvisor / Top 10 Gayot rated boutique hotel in Orange County, CA. The Inn at Laguna Beach is located in the heart of Laguna Beach, perched on a bluff overlooking the Pacific Ocean. The Inn just completed an extensive renovation in 2012 and features brand new guest rooms, pool area, and meeting rooms. Some of the in room amenities are Pillow Top Mattresses, iPod/iPhone docks, 32 inch HDTVs, Central A/C, Starbucks In-Room Coffee, COMPLIMENTARY WIRELESS INTERNET, DAILY BREAKFAST IS INCLUDED, AND NIGHTLY WINE RECEPTION WITH FRESHLY BAKED COOKIES IN THE LOBBY. Our outdoor pool and Jacuzzi is open and heated year round, and we provide complimentary beach amenities. The Inn at Laguna Beach is a beachfront property and features direct beach access. The Inn is centrally located within short walking distance to downtown Laguna Beach with over 100 boutique shops and restaurants. Heisler Park, along with many World class art galleries and the Laguna Art Museum are just steps from the hotel. For day trip options, Los Angeles and San Diego are 1 hour away, 30 minutes to theme parks such as Disneyland, Knotts Berry Farm, and Legoland. One hour to theme parks such as Universal Studios and SeaWorld. Newport Beach to the North and Dana Point to the South are 10 minutes away and from there you can catch a ferry to Catalina Island. LAX is 40 miles, and John Wayne is 15 miles away from the hotel. ... more less
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- Also Known As:
- Inn At Laguna Beach Hotel Laguna Beach
- Hotel Laguna Beach