Front desk staff were awesome at helping me out when I needed help or questions answered. Janice the daytime front desk staff was always very polite and very helpful.
Location was okay you'll need a car or it takes about an hour to walk downtown make sure to check out starfish next door for great seafood.

We spent a full day in Disneyland last week and wanted to spend the night in Laguna. We arrived around 9:00 and were given two rooms upstairs with oceanviews. The rooms are very basic, even more so than when this was a Best Western property. Bed was comfortable and a soak in the jacuzzi was nice after all of the walking we did that day. The pool was comfortable enough for a swim and there is a very basic continental breakfast included with your room.

We checked out very early and went over to The Montage, across the street where we enjoyed two luxurious nights. This is a very basic hotel but is a great value at under $100/night. We booked under their save 15% special if you book a week in advance. The location can't be beat, right across the street from the ocean and my favorite resort on the west coast.! :)

Ok, let me preface this that I wanted something low cost, quick and it needed to have free WI-FI, free Parking, and an Outdoor Pool and Jacuzzi. This hotel fit the bill perfectly. I must admit, I have stayed at this hotel before under various names, but have never reviewed it, mainly because there is nothing earth shattering about this hotel. Typical 1950’s motel is really a better description. This hotel is in need of major remodeling, but IF (notice the big if) you want something low cost, close to (drivable, maybe walkable if you are strong) Main Beach and can live within modest means, this may work for you. The biggest feature this hotel has is that it is directly across the street from Laguna Beaches’ only 5 Star/Resort. I see a lot of people staying here and walking across the street for the affairs there and their beautiful beach areas. Rooms are clean, Bathrooms are tolerable, Beds appear newer. The soap they give you is VERY small, good for 1 day max. We went to the store in the parking lot and purchased a soap bar it was so small. This fits the bill for a cheap getaway. Beware, this is not a luxury hotel, I would say 2 star. The kids will love the heated pool while you relax in the hot Jacuzzi (BEWARE, the Jacuzzi is 100% TILED meaning is VERY slippery). See you at the beach!