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“Nice Hotel in Laguna Beach” 4 of 5 stars
Review of BEST WESTERN PLUS Laguna Brisas Spa Hotel

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BEST WESTERN PLUS Laguna Brisas Spa Hotel
3.0 of 5 Spa   |   1600 South Coast Highway, Laguna Beach, CA 92651   |  
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Ranked #12 of 22 Hotels in Laguna Beach
Whangarei, New Zealand
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Nice Hotel in Laguna Beach”
4 of 5 stars Reviewed July 30, 2014

We stayed at the Best Western Plus Laguna Brisas Spa Hotel this July and had a very nice time. Danielle at the front desk was super helpful and very friendly. We enjoyed spending time on the rooftop patio that overlooked the ocean. We had stayed here before about 11 years ago and much prefer the rooms that face the ocean. If you stay on the interior of the hotel it is like a maze, and a bit difficult to find your way around. The breakfast was very nice and had a large variety of things to choose from. The pool and spa are small, but most of the time you will be spending at the beach. Easy to catch the shuttle to the Pageant of the Masters, and walking distance to several restaurants and coffee places. I would stay here again, but would choose the oceanfront rooms next time.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 31, 2014
We love your review. I will share it with the staff. We will continue to instill a can do attitude in all our employees and work on the hotel's improvement, We hope to see you again. Best regards.

Jose Berumen
General Manager
generalmanager@lagunabrisas.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
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    65
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Henderson, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

Great value and good location . Free shuttle takes you everywhere. Walk a half block to the beach and it isn't crowded. Nice rooms and free parking. The staff is very helpful They recommend restaurants, They have chairs and umbrellas on a first come first serve basis.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 31, 2014
Thank you for your kind words. They will encourage the staff to continue to do their best. Happy belated birthday on behalf of the staff.

Jose Berumen
General Manager
generalmanager@lagunabrisas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Hills, Ut.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 26, 2014

Cute little hotel right across the street from the beach. Clean, and comfortable. Well maintained. Free covered parking. Restaurants close by. Had a Jacuzzi in the room, and a balcony overlooking the ocean. Fabulous for the price. Will stay here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 27, 2014
We are glad you enjoyed your stay with us. I will share your words with the staff. We will continue to instill a can do attitude in all our employees and work on our shortcomings. Hope to see you againa and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

This hotel is a great value for the quality. I was looking for an overnight stay in Laguna Beach with privacy, relaxed atmosphere without breaking the bank. The room had an indoor spa tub and was a good size room plus a free parking spot! Easy in & out. I would stay here again.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 26, 2014
Thank you. We are a bargain for Laguna Beach. We do offer a parking spot which is quite rare in thh area. Please come back and see us again. Best regards.
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San Diego CA
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

We spent one night at the hotel along with three other couples. We arrived early and were given rooms right away. I had found a special rate on line and it was honored ($219 vs.$254 we had reserved for) This was appreciated. I did not read reviews of the hotel, and we had a room in the 100's, first floor which was on the street side. It was somewhat noisy during the night, but we ran the air on fan only to muffle it. Ask for a room away from the street! Our room was very nice and comfortable. We spent a great deal of our time at the Festival of the Masters, Sawdust festival and Pageant, but did have time for our group to meet on the deck overlooking the beach for a glass of wine. The breakfast was very nice, well presented and good for being included in the room rate. Staff was very accommodating!

Room Tip: Ask for a room away from the street (South Coast Highway)
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 18, 2014
We appreciate your comments. I am glad that the staff checked you in early as we always do when availability allows. We will continue to instill a can do attitude in all our employees to anticipate our guest needs. We hope to see you again. Happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed here for a large family reunion and had a wonderful stay. We found the property is well maintained with nice landscaping, pleasant pool, and deck with an ocean view. The staff could not have been more accommodating to all of us, from the front desk to housekeeping. The breakfast buffet is plentiful and has something for everyone's tastes. The hotel's close proximity to downtown Laguna, the free shuttle stop and the beach made it a perfect location. The free parking and WiFi are an extra bonus.

Room Tip: I would recommend asking for a room that does not face Pacific Coast Highway as that is quite loud.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 16, 2014
We are ecstatic that you enjoyed your stay with us. I will share your kind words with our hardworking staff. We will continue to work towards the always elusive perfection. Bets regards and come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

The check in person was very nice. We went up to the room and it was under a stairwell and very dark and small. I called the front desk and he said there was nothing they could do. They were also replacing light fixtures in the hallways. Boxes, step ladders and Styrofoam was everywhere. I thought we were to be informed if work was going on. For $220 I do not feel we got our moneys worth.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 14, 2014
I am disappointed that we did not meet your expectations. We will continue to work on our shortcomings. We are sorry for the inconvenience regarding the light fixtures, but we do it enhance the property and to ensure a enjoyable stay. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Laguna Brisas Spa Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Laguna Beach
#11 Romantic Hotel in Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Laguna Brisas Spa Hotel 3*
Number of rooms: 66
Official Description (provided by the hotel):
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our newly remodeled, fully air-conditioned rooms featuring large, oversized whirlpool spas for two, beautifully appointed new furnishings and new 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar.Complimentary high-speed Internet! Complimentary deluxe continental breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the BEST WESTERN PLUS Laguna Brisas Spa Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway, each fully air conditioned room features a refrigerator, coffee/coffeemaker, iron/board, hair dryer, complimentary local and toll free calls and newspaper. Complimentary off-street parking is available for our guests (a true rarity in Laguna Beach!). Meeting room space is also available as well as a rooftop Terrace and observation deck for social or business gatherings offering panoramic views of the coastline, Catalina Island and the breathtaking colors of the sunset beyond. For the sun worshipper, the quiet and serene courtyard area features an outdoor heated swimming pool and spa. Enjoy your moment at the BEST WESTERN PLUS Laguna Brisas Spa Hotel today! ... more   less 
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western

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