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“Nice hotel with a lot of amenities” 4 of 5 stars
Review of BEST WESTERN PLUS Laguna Brisas Spa Hotel

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BEST WESTERN PLUS Laguna Brisas Spa Hotel
3.0 of 5 Spa   |   1600 South Coast Highway, Laguna Beach, CA 92651   |  
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Ranked #12 of 22 Hotels in Laguna Beach
San Diego CA
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Nice hotel with a lot of amenities”
4 of 5 stars Reviewed July 17, 2014

We spent one night at the hotel along with three other couples. We arrived early and were given rooms right away. I had found a special rate on line and it was honored ($219 vs.$254 we had reserved for) This was appreciated. I did not read reviews of the hotel, and we had a room in the 100's, first floor which was on the street side. It was somewhat noisy during the night, but we ran the air on fan only to muffle it. Ask for a room away from the street! Our room was very nice and comfortable. We spent a great deal of our time at the Festival of the Masters, Sawdust festival and Pageant, but did have time for our group to meet on the deck overlooking the beach for a glass of wine. The breakfast was very nice, well presented and good for being included in the room rate. Staff was very accommodating!

Room Tip: Ask for a room away from the street (South Coast Highway)
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 18, 2014
We appreciate your comments. I am glad that the staff checked you in early as we always do when availability allows. We will continue to instill a can do attitude in all our employees to anticipate our guest needs. We hope to see you again. Happy travels.
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Pasadena, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed here for a large family reunion and had a wonderful stay. We found the property is well maintained with nice landscaping, pleasant pool, and deck with an ocean view. The staff could not have been more accommodating to all of us, from the front desk to housekeeping. The breakfast buffet is plentiful and has something for everyone's tastes. The hotel's close proximity to downtown Laguna, the free shuttle stop and the beach made it a perfect location. The free parking and WiFi are an extra bonus.

Room Tip: I would recommend asking for a room that does not face Pacific Coast Highway as that is quite loud.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 16, 2014
We are ecstatic that you enjoyed your stay with us. I will share your kind words with our hardworking staff. We will continue to work towards the always elusive perfection. Bets regards and come back soon.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

The check in person was very nice. We went up to the room and it was under a stairwell and very dark and small. I called the front desk and he said there was nothing they could do. They were also replacing light fixtures in the hallways. Boxes, step ladders and Styrofoam was everywhere. I thought we were to be informed if work was going on. For $220 I do not feel we got our moneys worth.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 14, 2014
I am disappointed that we did not meet your expectations. We will continue to work on our shortcomings. We are sorry for the inconvenience regarding the light fixtures, but we do it enhance the property and to ensure a enjoyable stay. Best regards
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Redding, California, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 11, 2014

When we arrived, we realized our bathroom was separated from the bathroom by only swinging doors which didn't stay shut. There were 3 of us in the room and this situation was not going to be acceptable. We called the front desk and they said the would see what they could do. We went out exploring and the manager called to change our room. It was actually an upgrade with a partial ocean view. The only strange thing about it was the jacuzzi in the open room. The only way you could use it would be in your bathing suit. The staff was very nice. The pillows were horrible. The tram stop was right next to the hotel and it was free and took you all over Laguna. The beach was actually 130 steps from the hotel (at least with my steps)! All in all, a very nice location. Don 't miss Las Brisas! Wonderful food and beautiful views, or the Sawdust Festival

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 14, 2014
Thank you for staying with us. Your are right....... it is a great location. We will continue to strive for 100 % guest satisfaction. Hope to see you again. .
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 8, 2014

Visited Best Western in September 2013 with my girlfriend and another couple during a road trip through CA.

Booked a night in advance and we're not disappointed.

Located around a 10/20 minute walk from the town, this Best Western offers a lovely roof top pool and jacuzzi, with a spacious sun deck with sea views.

Thoroughly relaxing and a suitable location. 4 stars!

Stayed September 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 9, 2014
Not recent... but appreciate the kind words. I will share them with the staff. We continue to ensure an enjoyable stay for all our guests. We want to be your home away from home whenever your in Laguna Beach. Travel safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MarylinB
Top Contributor
80 reviews 80 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 7, 2014

For sure there are more fancy options in Laguna Beach but this option is perfect if you plan to stay longer. I stayed 12 days and it was perfect because of the value and the location. It is not near dowtown but it is walking distance anyway (I had a car btw, which I recommend if you want to go to Dana Point or Newport beach). Just accross the street there is a entry for the beach. Many stores and restaurant just 4 blocks away.

Room Tip: Do not pay extra money for a partial ocean view. You have a FULL view is you actually go to the beac...
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Stayed June 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Manager at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 8, 2014
I am glad that we met your expectations. I will share your survey with the staff. We will continue to strive for perfection. We hope to see you again in Laguna Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
4 of 5 stars Reviewed July 7, 2014

The Hotel is in a great proximity to the beach, and the staff was nice/friendly. Our room was nice with a flatscreen TV, but smaller than I expected. The bed was lumpy and uncomfortable. Unfortunately my husband found the hide-a-bed more comfortable. We had a nice partial view of the ocean, but the balcony could have used some sort of awning to keep the sun and heat off of it. :P The spa tub in the room was fabulous! It was so nice after walking up and down The shops and beach to sit and soak with a glass of wine. :) I was not impressed with breakfast, but we weren't expecting anything fancy for free :P

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose2244, Owner at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, July 8, 2014
We will continue to instill a can do attitude in all our employees and work on our shortcomings. Our strive for perfection is ongoing. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Laguna Brisas Spa Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Laguna Beach
#11 Romantic Hotel in Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Laguna Brisas Spa Hotel 3*
Number of rooms: 66
Official Description (provided by the hotel):
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our newly remodeled, fully air-conditioned rooms featuring large, oversized whirlpool spas for two, beautifully appointed new furnishings and new 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar.Complimentary high-speed Internet! Complimentary deluxe continental breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the BEST WESTERN PLUS Laguna Brisas Spa Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway, each fully air conditioned room features a refrigerator, coffee/coffeemaker, iron/board, hair dryer, complimentary local and toll free calls and newspaper. Complimentary off-street parking is available for our guests (a true rarity in Laguna Beach!). Meeting room space is also available as well as a rooftop Terrace and observation deck for social or business gatherings offering panoramic views of the coastline, Catalina Island and the breathtaking colors of the sunset beyond. For the sun worshipper, the quiet and serene courtyard area features an outdoor heated swimming pool and spa. Enjoy your moment at the BEST WESTERN PLUS Laguna Brisas Spa Hotel today! ... more   less 
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western

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