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“Laguna Beach on a Budget” 3 of 5 stars
Review of BEST WESTERN PLUS Laguna Brisas Spa Hotel

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BEST WESTERN PLUS Laguna Brisas Spa Hotel
3.0 of 5 Spa   |   1600 South Coast Highway, Laguna Beach, CA 92651   |  
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Ranked #14 of 21 Hotels in Laguna Beach
Beverly Hills, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Laguna Beach on a Budget”
3 of 5 stars Reviewed October 29, 2013 credit card Amex Card Member Review

This is an average hotel but I only stayed overnight. The buffet breakfast is dismal. It is not one of those hotels you want to lounge around. Laguna Beach is one of the jewels on the California coast.


Stayed August 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 30, 2013
Thak you for writing, Annette. We're sorry you did not have the opportunity to lounge around our heated pool or soak up some sun on our rooftop deck with Pacific Ocean views. The sunsets can be spectacular!
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524 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Wailuku, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

I highly recommend this hotel. We have stayed here in the past and like always it is clean and quiet. It is always consistent and the rooms are very comfortable. We usually get a room in the back away from pch as it can sometimes get noisy.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 30, 2013
Aloha, Mary! So nice of you to revisit. Sounds like you've found your perfect spot here in Laguna Beach. Safe travels to you and we look forward to your return. Mahalo nui!
~Scott
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LA, United States
1 review
2 of 5 stars Reviewed October 20, 2013

Outdated hotel with poor amenities on a very busy street. If you want to take a shower, you have to climb stairs to get on top of bathtub and then perform a risky act of jumping into bathtub, then repeat this process in reverse to get out. Our room was not cleaned, although we have been out for most of the day. VERY OVERPRICED for what it is! The breakfast is OK.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 21, 2013
Thank you for taking the time to write regarding your recent stay. Rather than utilizing the safety grab bars to enter and exit the spa tub rooms featuring the whirlpool spa as part of the tub/shower combination in the bathroom, we would suggest requesting a room on the front of the hotel which will have the spa tub separate in the bedroom area. These rooms also feature a regular size tub/shower in the bathroon, too. Thank again!

~ Scott
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QLD
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 17, 2013

I stayed 5 nights here from end Sept. Check in process was easy and Carlos was most helpful. I had a room that overlooked the pool which was very comfortable. Large clean room, Comfy bed, nice linen, fluffy towels. As other reviewers have noted there is a large step down into the hot tub/shower but there are sufficient handles to hold into when climbing in, so I didn't have a problem, parents if you supervise your kids in and out they should be fine. Great location, awesome uncrowded beach just across the road, About a 15-20 minute walk down to Main Beach, Broadway, Heisler Park. I did have a rental car, which you self park at the hotel which is free of charge. Another plus was the free WIFI available in your room. The sundeck, 1 level up from the pool, had great views across the rooftops across the road to the ocean. It had table & chairs with umbrellas and Sun Loungers, great spot. The free breakfast offered a choice of hot and cold options, juice, coffee etc. Quite sufficient, but if you wanted something more substantial there are many cafe's to choose from not too far away. There are no in-room safes but safety deposit boxes are available for your valuables at Hotel Reception. Check out was a breeze, Evan was on duty and was kind enough to carry my suitcase outside to my waiting car. Thank you Evan, very kind of you . I was travelling alone, felt very safe here and also when I was out 'on foot' after dark. Will definitely be back to stay here on my next trip. Thank you for an enjoyable stay

Room Tip: Room 429 was brighter as it looked out over the pool - worth the few steps up to get to it!
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 21, 2013
Thank you so much for your wonderful review and kind words for our staff members. We will be sure and pass them along. As Best Western says, "Stay with People Who Care!" Room 429 is definitely a favorite! 431 is also nice at it has its own private balcony overlooking the pool as well as a horizon glimpse of the ocean and Catalina Island. We look forward to your return!

~Scott
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Michigan, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 16, 2013

Nice hotel close to beach and conveniently located to shopping. Pool is very small and the Hot tub/Spa was colder then the pool. They rooms were clean and well furnished. BIG Issue was the in-room hot tubs unless you are a good climber watch out the step to the Hot-tub/ shower is SCARRY!! Kids slipped and could not get out without help! Glad to be able to get out on my one but would worry about if traveling with someone who had limited mobility and couldn't get in and out!! This was the only bath/shower in our room!!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 21, 2013
Thank you for writing and bringing up something very important. For increased ease, we do offer rooms along ther front of the hotel which have your spa tub separate in the bedroom which will still offer you a regualr size tub in the bathroom itself. And for those that prefer NO spa tub at all, we also offer a limited supply of those, as well. Please let us know your request when making a reservation. Thanks again!
~Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, CA
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed October 14, 2013

We were celebrating our 11th wedding anniversary and needed a hotel nearby for a little staycation. BW Laguna Brisas is our go-to hotel in Laguna. The rooms are spacious and well-appointed and the location is a block from the beach and within easy walking distance to many restaurants and shops. Free parking, in-room spas, balconies are just some of the perks. The staff is friendly and accommodating, too.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 21, 2013
HaPpY AnNiVeRsArY, JaNiS !!! We hope to see you on your 12th (or sooner).
~Scott
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Swansea, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 12, 2013

Having finished an organised coach tour around California we thought we might have a few days rest and by luck chose Laguna beach. Not knowing anything about Laguna beach we chose the Best Western for the average price and its location of just across the road to the beach. Great room overlooking the swimming pool. Ask for room either overlooking the front or pool as some rooms at back looked very dark with no sitting area outside door or view. Lovely pool and hot tub, just what we needed at the end of the day to relax. Breakfast very basic with throw away plates but plenty to eat. Take your toast and coffee up to the open area. Excellent location if you have transport to Dana Beach about 10 mins one way or Newport beach 15 mins the other way. Reception staff could have been a bit more welcoming but overall the stay was great.

Room Tip: Either overlooking road or pool.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsg92651, Director of Sales at BEST WESTERN PLUS Laguna Brisas Spa Hotel, responded to this review, October 21, 2013
Thank you for staying with us, Jean. We're sure glad you discovered us. We hope to see you on your next trip from across the "pond!"
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Additional Information about BEST WESTERN PLUS Laguna Brisas Spa Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Laguna Beach
#10 Family Hotel in Laguna Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PLUS Laguna Brisas Spa Hotel 3*
Number of rooms: 66
Official Description (provided by the hotel):
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our newly remodeled, fully air-conditioned rooms featuring large, oversized whirlpool spas for two, beautifully appointed new furnishings and new 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar.Complimentary high-speed Internet! Complimentary buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the BEST WESTERN PLUS Laguna Brisas Spa Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway, each fully air conditioned room features a refrigerator, coffee/coffeemaker, iron/board, hair dryer, complimentary local and toll free calls and newspaper. Parking fee $10 USD per night. One parking spot allowed per room. Rooftop Terrace with panoramic views of the coastline, Catalina Island and the breathtaking colors of the sunset beyond. For the sun worshipper, the quiet and serene courtyard area features an outdoor heated swimming pool and spa. Enjoy your moment at the BEST WESTERN PLUS Laguna Brisas Spa Hotel today! ... more   less 
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western

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