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“Surfer Chic!” 5 of 5 stars
Review of Pacific Edge on Laguna Beach, a Joie de Vivre Hotel

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Pacific Edge on Laguna Beach, a Joie de Vivre Hotel
3.0 of 5 Hotel   |   647 South Coast Highway, Laguna Beach, CA 92651 (Formerly Vacation Village Hotel)   |  
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Hotel amenities
Ranked #10 of 22 Hotels in Laguna Beach
Washington, DC
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Surfer Chic!”
5 of 5 stars Reviewed November 7, 2012

Pacific Edge is such a fun and unique hotel, it was perfect for my week-long vacation with my husband - literally on the beach! The Endless Summer theme is really cute, bright colors, fun patterns in the rooms and the lobby. Insanely clean, even though the hotel itself is not brand spanking new. Has a lot of character!
Hotel staff were super nice and helpful too. The Deck restaurant bar is awesome t - it's pricey, but worth it. Drinks are awesome and food was delicious ... we ate there a lot! Would highly recommend for a fun beach trip.

Room Tip: worth the splurge for an ocean front facing room!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, November 8, 2012
Surfer chic, indeed! We are beyond delighted to hear how much you and your husband enjoyed your time on the beach. Thank you for staying with us, and for the kind words. We'd love to welcome you back soon.

Best,
Bill Tremper, General Manager
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787 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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English first
Newport Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

Wonderful service paired with a fantastic location can't be beat! Once you pull into the hotel a bellman will help you with your things. After that pull into the back and I suggest valet your car. Parking is touch in Laguna Beach.
This hotel is great. We stayed in a king- oceanfront. Jessica K did a magnificent job. So welcoming.
Thank you for a great stay!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, November 6, 2012
There's nothing more soothing than an ocean view! Thank you very much for taking the time to review us, Val. I know Jessica will be thrilled to hear from you again!

Regards,
Bill Tremper, General Manager
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Las Vegas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 3, 2012

We are back at the Pacific Edge for the second time in a month. We looked at other hotels that were charging more than double (some more $500/night more) for a room. Our room is literally on the beach. If you drop an ice cube off the balcony it lands in the sand. The complimentary beach chairs, towels, umbrellas, and even sand toys for the kids are a bonus because you don't have to haul a bunch of things down to the beach. The staff and especially housekeeping are incredibly polite, professional and accomodating. You can park your car and never take it out because it is within walking distance of dozens of wonderful restaurants and even a grocery store. They provided a microwave and pack and play for the kid, and we were greeted with a complimentary bottle of decent red wine. The rooms are fine. But considering that you are literally a few steps from the beach, there is not a more beach accessible hotel in Laguna Beach. We called room service for breakfast from the Beach House restaurant and they told us 15 minutes. We were skeptical because we've never had room service in 15 minutes, and we were eating within 20 minutes. Truly outstanding. Food is good and reasonably priced. We will return. **Hint** Before you book, sign up for the Joy of Life loyalty club. It is free and you get legitimate perks (like a free bottle of wine). You can truly tell that this property is well managed.

Room Tip: Get the Oceanfront Rooms. The --06 rooms are really great. Beachfront corner suites.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, November 5, 2012
It sounds like you had a lovely trip! It was our pleasure to help you enjoy your time away, and to give you a little more to celebrate. :) Thanks for the kind words. We'd love to welcome you back next year!

Cheers,
Bill Tremper, General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 30, 2012 via mobile

Had a great stay upgraded my room to a 2 bedroom apartment style room. Was great lots of room for whole family. Staff were very friendly and helpful. The view eating breakfast each morning at the beach house resturaunt was amazing we will be back

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, November 1, 2012
From your beautiful room to our unforgettable ocean views, it sounds like you and your family had a fabulous beach vacation! We would love to welcome you back next year. Until then, thank you for your kind words!

Regards,
Bill Tremper, General Manager
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Bristol
Top Contributor
62 reviews 62 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 29, 2012

When we arrived we had just missed a complimentary wine tasting. I said my wife could do with a glass of wine after the appalling traffic on the I405/I73. The receptionist promptly gave us a bottle of white wine. That was a splendid gesture. They also gave us a discount token for some of the local shops and restaurants
The hotel operates a car parking valet service although you could park on the road providing you move it before 08:00.
The room lay out was more motel than hotel and are due for refurbishment.
Breakfast was at the Beach House, about 100m away, that had a wonderful coast view.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, October 30, 2012
After the stubborn traffic you experienced, it was our pleasure to help you unwind with a bottle of wine! Thank you for choosing to stay with us, and for taking the time to leave such kind words. We'd love to welcome you back next year!

Regards,
Bill Tremper, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed October 29, 2012

Just returned from long driving trip west coast/Arizona/Nevada. All hotels good and of similar standard, however, the pacific edge was dire. . The Hotel info' looks good, but our room was tiny, dark, threadbare carpet, faced brick wall. we were offered upgrade for $100 !! as we were there for one night only, we didnt bother,
We found it odd that the room given was so poor compared to all of the others booked by the same agent, within the same price range between Palm springs, san Diego and all the way up the coast to San Francisco.
also uninterested unhelpful morose staff at desk,

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, October 30, 2012
We take great measures to ensure that all of our guests feel welcome and comfortable. After reviewing your comments, it appears that we have fallen short of our high standards. This does not sound like us at all, and we'd like to know more about this so we may make the necessary updates as soon as possible. Please don't hesitate to reach out if you'd like to share which room you stayed in and the date of your arrival. Until then, thank you for your candid feedback.

Best,
Bill Tremper, General Manager
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Las Vegas, NV
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 28, 2012

We've been staying at this hotel for over 30 years. We always stay in the oceanview rooms. The cleaning staff could not be more accommodating. The front office and recent valet parking are annoying. The price for October was staggering. We paid almost $350 for room + valet parking. This for basically the same room we've had for years. Agree the place needs a remodel, particularlly the showers and toilets, exactly as they've always been. Sadly we are looking at other options. Will never find a better ocean view, I'll miss that. Sigh.

Room Tip: Don't stay anywhere but in oceanview rooms, that and location are all this hotel has anymore.
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Pacific Edge on Laguna Beach, a Joie de Vivre Hotel, responded to this review, October 30, 2012
Your recent displeasure is truly disheartening, especially since you have been with us for over 30 years. However, you have left some detailed feedback that is invaluable as we work to make the necessary improvements in a timely manner. Thank you for taking the time to share your story. We hope to better represent ourselves should you decide to return.

Best,
Bill Tremper, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pacific Edge on Laguna Beach, a Joie de Vivre Hotel

Address: 647 South Coast Highway, Laguna Beach, CA 92651 (Formerly Vacation Village Hotel)
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 On the Beach Hotel in Laguna Beach
#10 Romantic Hotel in Laguna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pacific Edge on Laguna Beach, a Joie de Vivre Hotel 3*
Official Description (provided by the hotel):
Imagine the cool ocean breeze brushing up against your cheek. Admire the views of the deep, blue, Pacific Ocean from the balconies overlooking the waves of one of our oceanfront rooms. Enjoy convenient sunning, surfing and swimming as the sand is just steps from your room. Pacific Edge Hotel is not only steps away from the sand of the California coast, but also steps away from everything that Laguna Beach has to offer. The hotel is within walking distance of both Laguna Village and the shops and galleries along the South Coast Highway. In addition to your holiday and vacation needs, we are known for being an ideal destination for groups, social events, and wedding. Our magnificent Villa offers a prime, one-of-kind event space, suitable for the most important and precious events. We look forward to you joining us for your next leisure or business stay. ... more   less 
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Also Known As:
Hotel Pacific Edge
Pacific Edge Laguna Beach
Vacation Village Laguna Beach

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