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“Fantastic Hotel -” 5 of 5 stars
Review of Montage Laguna Beach

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Montage Laguna Beach
5.0 of 5 Resort   |   30801 South Coast Highway, Laguna Beach, CA 92651   |  
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Hotel amenities
Ranked #1 of 22 hotels in Laguna Beach
East Anglia Uk
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Fantastic Hotel -”
5 of 5 stars Reviewed November 8, 2013

This was the fourth time we had stayed here and it keeps getting better. The location is fantastic with breathtaking sea views from the bar, restaurants and many rooms. The best part of the hotel is the service which was second to none.

We were lucky enough to get an upgrade to a room with a balcony with a fantastic sea view.

Our only grumble was the cost of the parking. This is not a cheap hotel and given all on offer nor should it be BUT $36 a day plus tax & tips gave us a parking charge over $170 for 4 days!!!!!

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this review, November 8, 2013
I’m glad your guestroom balcony afforded you stunning views of the Pacific. Your comments and feedback are truly valued and I will bring them to the attention of our team. We hope to welcome you back in the near future for another fantastic visit.

Warm regards,

Todd Orlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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768 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
Toronto
Top Contributor
84 reviews 84 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 7, 2013

A second stay at this property. Room was fair sized, facing the pool and south. Cannot say enough about the staff, amenities, food, pool, and overall location. This is one hotel that must be experienced, as they get it right. My only wish: to stay longer!

Room Tip: Every room faces the ocean, the hotel is a bit complex to navigate, but a lot of fun.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düsseldorf
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

We came for 4 nights and stayed for 7! That says it all...
The view and the pool are really awesome. The staff was incredibly friendly throughout the whole resort. Special thanks to Milos (the front desk manager) who was extremely professional and accommodating in handling a misunderstanding about our booking.
We travelled with a baby and felt very comfortable at the resort. People seem to enjoy having kids around.
Overall from now on one of our favorite places to go in the U.S.!
One minor talking point: Coffee needs to be improved. But the food was really nice, even room service.

Room Tip: one bedroom suite is really big and has a nice terrace and a great view.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this review, November 8, 2013
Please join us again soon! We are eager to recreate your pleasant experience and proud to be among one of your favorite places to travel in the U.S.

Best,

Todd Orlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevens Point, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

Great location and top notch service. The view is spetacular and the rooms are very nice. Food is fantastic and the facility is well managed. Wish I had taken my family along for this trip. Definitely next time.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013

Amazing 5 star establishment! Living in Orange County, loved to spend lazy afternoons on days off in their breath taking property. The Views are out of this World and the Spa just hits the spot!
There is no comparison with Ritz or any other's! This is the Best place to unwind in Laguna. Period. With more than 3 restaurants on site- be ready to experience the Best California has to offer. Went back many, many times. Always Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kuddos from Alina Beck Arizona AZ

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

This is paradise. the staff is extremely nice and accommodating, the views are amazing, the rooms are extremely comfortable and quiet, the pool and beachfront is fantastic. it is pricey but it is totally worth the price. the restaurant (Le Studio) is great too, it is the perfect romantic weekend or family vacation.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2013

We arrived at the Montage at 9 pm after a long drive. Several valet staff were just waiting for us, or so we thought. Extremely courteous, they opened the car doors for us, one of them welcomed us and took the car keys while the rest unloaded our luggage.

By then a kind receptionist walked out, welcomed us again and asked for our names. She whispered something into her in-ear communication device and immediately walked us to our room. In the room, she quickly explained the amenities, processed my credit card on her hand-held device, arranged a table at the restaurant, then took leave.

The Loft restaurant is supposed to be a rather casual place, but it in terms of courtesy, service and quality of food, it equals some of upscale restaurants in California. Fantastic.

After quite a nice dinner (and some great dry martinis) we went to bed but I woke up in the middle of the night, being disturbed by the noise of the utility room close to our guest room. I crept out of the room and complained to the duty manager. As it was 4 am, he couldn't do anything about it then, but promised to take care of the problem in the morning.

The next morning, my nine-year old daughter and I went to the pool. We were welcomed by a friendly lady pool attendant, who set up our sun loungers and brought us glasses of iced water (with slices of lemon inside). Every time we dried ourselves, a pool attendant would come and swap our wet towels for a fresh one.

About 11 am, a receptionist rang me on the mobile and asked me if I wanted to view an alternative room, as I hadn't slept well the previous night. The new room was much quieter and happened to have even more spectacular views. The hotel staff took care of the entire move.

The second evening, we went to the hotel's signature restaurant, Studio. The level of service, courtesy, staff knowledge, interior design, food quality and wine list surpasses many top restaurants anywhere in the world.

In terms of location and infrastructure, the Montage is really one of the best. All the praises and reviews are correct. What you see on their website is really what you get. No (apparent) Photoshop gimmickry. However, this is an expensive place, as quality does not come cheap. Whatever room rate you're offered on the web, you end up paying double that amount after all the additions, drinks, dinner, etc.

What especially impressed me was the high level of knowledge, the friendliness and the helpfulness of the staff. They are also invariably well groomed, well dressed and well spoken. They have obviously gone through some serious training.
Some may complain about the expected amount of gratuity, but in my opinion, the staff of Montage have earned every penny of it. Well done, guys. And thank you for making us feel welcomed.

Room Tip: Try to get a room on the fifth or fourth floor to the south of the building. You won't have pool...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToddOrlichGM, General Manager at Montage Laguna Beach, responded to this review, October 30, 2013
You describe what I hope is the quintessential Montage experience, complete with spectacular views and attentive service. Our team will be delighted to know that your stay was so enjoyable. We look forward to welcoming you back very soon.

Warmest regards,

Todd Orlich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Montage Laguna Beach

Address: 30801 South Coast Highway, Laguna Beach, CA 92651
Phone Number:
Location: United States > California > Orange County > Laguna Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Laguna Beach
#1 Spa Hotel in Laguna Beach
#1 Family Hotel in Laguna Beach
#1 On the Beach Hotel in Laguna Beach
#2 Romantic Hotel in Laguna Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Montage Laguna Beach 5*
Official Description (provided by the hotel):
Montage Resort & Spa Laguna Beach is a luxury California beach resort where guests enjoy premium services including gourmet restaurants, an oceanfront spa, swimming pools, and sports facilities. ... more   less 
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Also Known As:
Montage Laguna Beach Hotel Laguna Beach
Montage Hotel Laguna Beach
Montage Resort Laguna Beach

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