Just returning from Europe makes an average well travelled American appreciate the value of excellent service. Once you step into the small busy entry of the Montage Resort, you realize that something very special is happening here. You are greeted by name and a representative whisks us away to our rooms in a matter of minutes. Impressive given the number of guests checking in and that there was a medical meeting going on this week. We were taken to our rooms where the placement of everything from the soaps, to the robes, TV, towels was immaculate. The rooms were spacious and the atmosphere was radiant. We were able to make reservations at the Studio and the Loft, both restaurants with admirable attention to detail and flavor but the experience at the Studio has left us with a blistering memory and fondness that we will be talking about for years. Every member of the staff at the Montage took an additional few seconds to acknowledge your presence and address you to see if you needed help, which was quite often given the maze of corridors and the expansiveness of the hotel. Rarely are we so impressed with the service of a hotel. This is one which has risen to the top of our list. My wife and I are making a point to return soon.
- Official Description (provided by the hotel):
- Montage Resort & Spa Laguna Beach is a luxury California beach resort where guests enjoy premium services including gourmet restaurants, an oceanfront spa, swimming pools, and sports facilities. ... more less
- Reservation Options:
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- Also Known As:
- Montage Laguna Beach Hotel Laguna Beach
- Montage Hotel Laguna Beach
- Montage Resort Laguna Beach