I recently took a spontaneous trip with my two daughters and a friend for an overnight stay at the beach. I found this hotel online and after talking to Fred, the general manager, I was delighted to find out that I would have an oceanfront room with two queen beds. We arrived at noon and were disappointed that we could not check in early but were invited to use the pool and beach until our room was ready and they would call us. The beach was beautiful, however at the normal time of checkin, 3pm I was told my room was still not ready and even more that my room would have a queen bed with a pull out couch..not another queen. I then learned that the room had been ready but another couple had been let into the room to wait until their room was ready. So now it's 3:45 and I still can't check in. Fred was off for the day and the woman at the desk Eleanora I think her name was, tried to say that my reservation was for a different type of room. I had to persist that I had been promised a oceanfront room with two queens and that someone had made a mistake somewhere. She did not seem very sympathetic to my frustration but to her credit she did finally apologize for the inconvenience and deducted some off our room. The room was nice enough but the pullout bed was cramped for the girls and we didn't get great sleep because one ended up in our bed. The view was spectacular though and overall I thought the hotel was a nice experience but they need to improve their outdoor shower system for removing sand from the beach because a lot of sand ends up in the room. And if you want a hot breakfast you will need to go elsewhere. But overall I give this hotel a good rating. Fred was especially nice.
- Official Description (provided by the hotel):
- Whether it's a relaxing romantic getaway, an activity-packed family vacation, a quiet solitary retreat, or a quick trip filled with shopping, food and fun with friends, the Capri Laguna on the Beach is the perfect Southern California getaway. Nestled in the quaint seaside town of Laguna Beach, located midway between Los Angeles and San Diego, the oceanfront Capri Laguna on the Beach Inn is situated directly on the sand of the Pacific Ocean with its picturesque sunsets and world-renown coastline. ... more less
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- Also Known As:
- Capri Laguna Inn On The Beach Hotel Laguna Beach
- Capri Laguna Beach