Ok, I'll start with the positives: The location is very good. The end.
Where to even start with the negatives.....lets see.....
The check in girl was surly and couldn't check us in on time as there were no rooms ready.
The hotel grounds resembled a building site - The place was dusty, littered with debris and old furniture and there was a large group of workmen hanging around in the car park.
Once we eventually did get our room this is where the real fun started: The wooden stairs to get to our room were rotting away and the bannister was about to fall off at any minute.
The main window pane in the room actually came off in my hand when i tried to open the window rendering the room a complete security hazard (we decided to store out valubles in the car boot)
The Smoke Alarm had been disconnected and was hanging off the ceiling rendering the room a complete safety hazard.
In addition to the above, there were several large stains on the walls and a large patch of damp in the corner of the ceiling, the Fridge door was so rusty it barely opened and the Shower had lost all its water pressure and was coming away from the wall.
My wife and I looked around the room, looked at each other and just burst out laughing - Before promptly going out to get drunk.
We were going to need more than a bit of Dutch Courage to spent the night in that room.
Look, if anyone from the Capri Laguna happens to be reading this and wants to get in touch with me to discuss my experience further, feel free.
Believe me, coming into the public domain and rubbishing someones business is not something I do lightly, but my experience at this Hotel was completely unnacceptable on almost every level.
I genuinely beleive that if the local authorities were to ramdonly inspect this place in its current state it would be shut down for numerous breaches of Health and Safety laws.
To be fair, they are clearly in the process of re-furbishing the place, but until the renovations are complete paying customers should be nowhere near this place.
- Official Description (provided by the hotel):
- Whether it's a relaxing romantic getaway, an activity-packed family vacation, a quiet solitary retreat, or a quick trip filled with shopping, food and fun with friends, the Capri Laguna on the Beach is the perfect Southern California getaway. Nestled in the quaint seaside town of Laguna Beach, located midway between Los Angeles and San Diego, the oceanfront Capri Laguna on the Beach Inn is situated directly on the sand of the Pacific Ocean with its picturesque sunsets and world-renown coastline. ... more less
- Reservation Options:
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- Also Known As:
- Capri Laguna Inn On The Beach Hotel Laguna Beach
- Capri Laguna Beach