This is a nice hotel that is one block from the beach. It is up on the cliff, so you have to walk down the stairs to the beach. The hotel will even loan you beach chairs. Not much of a view at the hotel. Just peeks of the ocean, but it is close by. It has a small pool and hot tub. Excellent coffee in the reception area with real cream, not the powdered stuff. If you're lucky, you may get a cookie upon check- in. We did and they were delicious chocolate chip cookies. We found the reptionists to be conscientious and helpful. This is not a deluxe resort. Just a simple hotel with a personal touch.

5 star service at a 3 star price! The rooms and property are nice quality. The muffins and coffee are great. The staff go out of their way to be accommodating. The location is also handy and close to a beautiful park. The standard of public art in the parks of Laguna is impressive! I was very happy with my stay.

Stayed 3 nights at the Laguna Cliff Inn in October 2012. As we checked in, the cookies as you checked in was a nice touch. Staff was very nice, but the price for our room seemed a little higher than agreed upon. I asked “David” about this and he mentioned that that’s exactly the same as my Reservation Confirmation sent to me. Unfortunately, I did not print out my Confirmation so I check in, and looked it up when I got home. My Reservations Confirmation WAS a lower rate. I called the Laguna Cliffs and the emails went back and forth about 8 times to clear this matter up. Cameron (from Laguna Cliff Inn) was starting to get rude and condescending with the emails. They basically gave me a higher rate for 2 nights and a lower rate for the last night, but no details are on the confirmation email (with a single lower rate) which lead to the confusion…. It worked out to the same total, but I didn’t appreciate their attitude and condescension.

They advertise a continental breakfast which sounds nice but is really store bought muffins and a beverage. I saw other guest looking around in the morning, that just walked away. Don’t expect much. However, there are two restaurants about 2 blocks away that was nice. They gave us room 201 which is right next to the elevator with a loud and annoying bell. It kept getting me up during the nights. The other disappointing event was the second day after returning to our room. We discovered that our room wasn’t locked and was open. I called the front desk and she said she will be right up. After about 15 minutes, I called again and the front desk said that she was busy and she will be right up – again. When she did show up, she pointed out that I must have used the door “incorrectly.” I told that I worked for the airlines and we’ve been warned (due to recent thefts with flight crews) that while in hotels, always push on the door when leaving to check for an unlocked door. My room was serviced, but she insisted that it was I who used the door “incorrectly.” Other than that, the location was great, just a short walk to town, and right next to the cliffs with a walk path. However, I don’t think I will be revisiting the Laguna Cliff Inn again.

Wow!!! I really loved this hotel. My boyfriend and I had never been to Laguna and were thrilled with the stay at Laguna Cliffs Inn. We arrived to the hotel and a really sweet lady working there greeted us and got us checked in. She was so friendly and I wish I would have gotten her name because she was awesome! The room we got was BEAUTIFUL (room: 210) except the air conditioning wasn't working right. We called the front desk and they came up to look at it and asked if we would like another room. Our other room (room: 207) was even better then the first! It had a beautiful view, a mini kitchen and a beautiful vanity area. The location was a minute away from a beach with unbelievable scenery. They even served warm cookies to guests at the check in area which was delicious. We would defiantly stay again:)