Nice place, wonderful food. The grounds are welcoming and well-groomed. Unfortunately, our second trip in as many years revealed multiple young, rude employees that didn't seem to care much about their guests. From the breakfast waitress who was quite short with us, "ready yet?!", to the young girl at checkout who felt the need to insult me (see below), I doubt I'll be back. If you're used to Four Seasons service, look elsewhere. If a Home Depot-style B&b is your thing, Casa Laguna is for you!
So, at checkout a 20-something woman gave me my bill, which was confusing so I asked her to explain. She seemed annoyed, then said, "I don't want you to be confused", in a tone that showed she thought I was an idiot. I told her that I get confused easily, as I'm just a dumb doctor. This dumb doctor will be spending his money elsewhere.
- Daniel More, MD