Hotel Laguna is quaint hotel located on Pacific Coast hwy, with a great view of the beach. The hotel has a lot of history but definitely needs upgrading. The lobby and suites are nicely renovated, but the rest of the hotel and rooms needs to be renovated.The hotel could use painting and overall renovation in order to fit into the mostly upscale Laguna Beach. The only parking available is valet, which is always full. The valet staff was very rude, standing in the parking lot just smoking cigarettes, overcharging for parking even though I was a hotel guest. The front desk staff was also very rude, not very helpful or accommodating. I would recommend hiring all new front desk staff who understand what customer service is all about. The rooms are in desperate need of renovation, with out of date bathroom and mis-matched furniture. The room rate was very over priced for the quality of the hotel. The entire hotel should be upgraded. This hotel has so much potential, but needs complete overhaul.
- Also Known As:
- Laguna Hotel Beach
- Official Description (provided by the hotel):
- The newly renovated Historic Hotel Laguna in Downtown Laguna Beach offers all the modern luxuries of today with the historical charm of yesteryear. We have 2 on-property restaurants, the OceanView Bar offering the latest entertainment and weekend nightlife, an exclusive Beach Club, and an array of banquet services and meeting space. We also offer spa and beauty services and massage services (beach front or in the privacy of your guestroom). We are conveniently located within walking distance of all the summer pageants, festivals and the downtown Laguna Beach shops. ... more less
- Reservation Options:
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