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“This Place Should Be Condemned!” 1 of 5 stars
Review of Coast Inn

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Coast Inn
1401 S. Coast Highway, Laguna Beach, CA 92651   |  
Hotel amenities
Ranked #21 of 22 hotels in Laguna Beach
Los Angeles, CA
1 review
10 helpful votes 10 helpful votes
“This Place Should Be Condemned!”
1 of 5 stars Reviewed May 28, 2007

I had the displeasure of staying at the Coast Inn on May 23, 2007. This hotel should be condemned. The paint is peeling off the wall, the bathrooms are absolutely filthy, nothing has been dusted in ages. I contacted the housekeeper to bring me a clean pillow case because the pillow cases appeared to have what looked like blood stains on them. She was down right belligerent when she showed up to replace the pillow case swearing everythhing was cleaned. Very unprofessional and it broke the Number One rule of customer service...the customer is always right.

This is not a family hotel by any means; it is essentially a whorehouse atop a gay bar that blasts music until 3 AM. Unfortunately, you won't be able to complain to the front desk as the front office closes at 8 PM. If you have an emergency, tough luck!

This hotel should advertise itself for what it is and not what it would like to be...

Stayed May 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
San Diego
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2006

I've been to Laguna many years ago. On this next trip I was unaware of the change of ownership. I made my reservation by phone & they were very kind & courteous. The rooms are nicer than I remembered them. I'm assuming some refurbishing had been done.

The hotel is an older hotel but the tranquility of that beautiful ocean view & being rocked to sleep by the waves was exactly what I needed on this trip. The price is very good considering how close to the ocean I was. The staff was very accomadating & friendly.

There is no continental breakfast but there is a restaurant below in the Boom Boom Room called the Boom Cafe that has excellent food.

I can't wait until my next visit!

Daniel-Trip

  • Liked — The awesome views
  • Disliked — Old building
  • Stayed December 2006, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 12, 2006

The Coast Inn has never been notable for its amenities, but I used to stay there because it was right above the famous Boom Boom Room. It's rather pricey for what you get, but it's a gay hotel and I wanted to support it. However, the last straw was my most recent visit. I called the day I wanted reservations there, and I asked what was going on at the Boom Boom Room that night, since the bar and hotel share the same staff and management. I was told it was business as usual, so I made the reservation and checked in a few hours later. I took a nap and went out to the bar around 10pm. The place was dead. Forty-five minutes later, the LAST CALL was announced. The place was closing before 11pm! Apparently, if there are not enough people in the bar, they now close down early, whenever they feel like it. The whole reason I was spending the night at the Inn was because I didn't want to drink and drive -- but I never even had the chance to have more than one drink. There is no management on the property at that time, though, so you can't even check out of the hotel at that time. I called the next day to complain, since there was still no one in the office when I left the next morning. My call was met with rudeness and a denial of what they had told me the day before about that night being business as usual. The Boom and Coast Inn are closing in about a year, so the management has become belligerent toward customers, because they don't care if you don't come back: They're closing anyway. This place was always quaint, but it was fun. The fun is gone. So are the once-loyal customers such as myself.

  • Liked — location
  • Disliked — management/room
  • Tips/Secrets — stay at another hotel in Laguna, which is not what it used to be
  • Stayed January 2006, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, Ca.
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2006

The Coast Inn is the PERFECT place to stay in Orange County for the Gay/Lesbian traveler. It is fight above the largest Gay club in Orange Co., not to far from "Downtown Laguna", and only 1 block from the other gay clubs in Laguna Beach.

Personally, I would recommend one of the Suites facing the Beach and overlooking the ocean. The sunset over Catalina Island is to die for! And the view of the boys and girls walking on the beach ain't bad either!

  • Liked — Location
  • Disliked — No staff on duty at night when you lock your keys in your room
  • Stayed April 2006, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coast Inn

Address: 1401 S. Coast Highway, Laguna Beach, CA 92651
Location: United States > California > Orange County > Laguna Beach
Hotel Style:
Ranked #21 of 22 hotels in Laguna Beach
Price Range (Based on Average Rates): $
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Also Known As:
Coast Hotel Laguna Beach

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