I am currently on my last night of a 4 night stay at the La Quinta Resort. The level of service at this property was very substandard. When we arrived at 4:10 pm for what was confirmed as a 3:00 check in , one of our two rooms was not ready. We were told we wold be advised when the room was ready. We did not receive a call and we had to call twice before we were checked in well after 5:00. We ate at all of the on site restaurants and the service was generally unfriendly and impersonal. This was our experience with many of the staff. I am happy to pay for excellent accommodations , service and food. The experience I had at La Quinta Resort is that I over paid for impersonal, unprofessional, and indifferent service.
- Official Description (provided by the hotel):
- La Quinta Resort & Club and PGA WEST® is a world-renowned Southern California desert retreat featuring 796 elegantly appointed casitas, suites and villas; the 23,000-square-foot Spa La Quinta® with 41 pools and 53 hot spas; 41 tennis courts; over 100,000 square feet of indoor and outdoor meeting and banquet facilities; and exceptional cuisine at Morgan’s in the desert, TWENTY6 and Adobe Grill. Known as The Western Home of Golf in America® and named ”North America’s Golf Resort of the Year,” it is home to five award-winning golf courses and four private courses – designed by legends Arnold Palmer, Jack Nicklaus, Pete Dye, Greg Norman and Tom Weiskopf. Golf instruction is offered at the PGA WEST Golf Academy. ... more less
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- Also Known As:
- La Quinta Resort And Club
- La Quinta Resort & Club Hotel La Quinta
- La Quinta Resort & Club, A Waldorf Astoria Resort California Desert